New podcast: Burning AI questions answered—with Zendesk’s Peter Neels

Hey Zendesk Community,

We've got a fresh podcast episode that's right up your alley if AI in CX has been on your mind. Peter Neels, our senior CX strategist, is unpacking the big AI questions that many of you have brought up.

Want to know how AI is changing the game for customer experience? Peter discusses why slow and steady wins the race when it comes to AI implementation—echoing the thoughtful conversations we've seen here in the community.

After you listen, we'd love to hear from you. What did you take away from the conversation? What challenges are you facing with AI in your space? Share your thoughts in our Discussion - Artificial Intelligence topic!

Head over now to our latest episode on iTunes or Spotify. 

Don't forget to subscribe, share your thoughts, and stay tuned for more conversations that illuminate your customer experience journey.

Happy listening!