Vor Kurzem aufgerufene Suchen

Keine vor kurzem aufgerufene Suchen

What happened to search?

image avatar

Judy Correia

Zendesk Luminary

Gepostet 27. März 2024

The new search functionality is worse than before. It seems we can no longer filter articles by product. The results appearing when searching are COMPLETELY irrelevant. I'm trying to find information on blocking an email address and search is returning stuff about CSAT, and other features. I'm specifically looking for something I know exists in Admin Center but am having trouble finding. 

0

1

1 Kommentar

Datum
    image avatar

    Brett Bowser

    Zendesk Community Manager

    Hey Judy, sorry to hear that the search experience has gotten worse :-/  I will share this feedback with the appropriate team so they're aware. In the meantime, I was able to track down the article I believe you were looking for: Setting your allowlist and blocklist to control email support requests
     
    I hope this helps!

    0

    Bitte melden Sie sich an, um einen Kommentar zu hinterlassen.

    Sie finden nicht, wonach Sie suchen?

    Neuer Post