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Macros and Hyperlinks, can they hold hands once and for all?



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pablo.torres

Zendesk Luminary

Gepostet 27. Aug. 2024

Hi Team.

 

Working with macros I've come to realize that when you use macros with hyperlinks, they get separated from the text and they end up showing like a text/link.

 

Can the Support Team consider this as a needed feature not only for Chat, but for Messaging as well.

 

I need to send an specific URL that is really long but I don't want to show it to the client, but with the macro they end up getting the whole long tring of link.

 

Please take it as something to work on.


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