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Email addresses are not shown when adding people to teams
Gepostet 17. Sept. 2024
What mentioned in the title makes it difficult to identify people to add to teams for 2 reasons:
there may be people with the same name who can only be differentiated by the email address
there may be people who have removed their last name or edited their name in some form in their Zendesk profile have
Unlike names, email addresses cannot be modified or have duplicates therefore I'd like to ask for email addresses to be visible rather than names or together with names.
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Shawna James
Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review, and for future reference, here’s our product feedback template. This template has been designed by community members and PM's to help users provide the most accurate details for their feature request so that we can better understand your use case and needs. You do not need to update your post now but we would appreciate it in the future if you could utilize the template.
For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!
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