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Accessing secure parameter

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DEEPESH NAMDEV

Gepostet 13. Nov. 2024

Hello Community,

I have Zendesk ticket sidebar app, i want to access my secure parameters which then I have to pass it as payload to webhook and triggers but getting undefined when checking the Webhook RequestBody in Activity, I have also tried metaData from which  i am able to fetch value but locally only, getting undefined when tried uploading app as private

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    Christopher Kennedy

    Zendesk Developer Advocacy

    Hi Deepesh,
     
    Secure settings cannot be accessed outside the context of client.request() for sending requests to external APIs.  Can you share a general overview of your use case?  How is the ticket sidebar app intended to interact with the API that you've set as your webhook endpoint URL?

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