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Auto populate end-user accounts (external CRMs or tools)

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Ronel Vargas

Gepostet 12. Dez. 2024

Is there a feature or a support app I can build in Zendesk as a button or link to auto populate end-user accounts on a separate browser tab from an external CRM/Database?

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    James Peterson - Eastern Logic

    Ronel Vargas - I think there may be some different options available for this, including some pre-built integrations with a variety of tools like Salesforce, as well as being able to utilize Zendesk webhooks to push data to external system or even by connecting with a custom app.  May I ask what CRM/Database you are looking to update specifically?

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