Vor Kurzem aufgerufene Suchen
Keine vor kurzem aufgerufene Suchen
Via- eMail
Gepostet 16. Jan. 2025
Hello ,
I am unable to reply to tickets sent via e-mail and these tickets come directly closed.
Is it possible to get information about this?
Best regards.
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1 Kommentar
Amine Laaguidi
Hi A.A.K.
Maybe you have a trigger that close the ticket once is created. Could you share a screen capture with ticket events?
You can show ticket events following these steps
Regards
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