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JIRA-Zendesk plugin - need an upgrade



Gepostet 21. Jan. 2025

Atlassian has been pushing its customers to upgrade to latest version of JIRA data center version. This upgrade is needed for organizations looking for long-term support and also mitigate the security vulnerabilities identified in its legacy versions.

 

https://jira.atlassian.com/browse/BAM-25931

 

In order to achieve this upgrade - we will need a JIRA-Zendesk plugin which is compatible with the latest 10.x versions. It would be great if Zendesk can upgrade this plugin for its customers as the latest launched version was in June 2024. 

 

https://marketplace.atlassian.com/apps/1211941/zendesk-support-for-jira/version-history?versionHistoryHosting=dataCenter

 


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4 Kommentare

+1
We also need update.

0


Same here!
We rely heavily on the plug-in in our daily R&D <> Support operations, so having it compatible with the 10.x Jira is an absolute must for us.

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Same here!

We heavily use this plugin and are blocked from upgrade to Jira 10.x till it's available.

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image avatar

Karan Shah

Zendesk Product Manager

Hey Raghu, thank you for taking the time to provide us with this feedback! 
 
This is a great feature request and I have added it to the backlog for future consideration. This means that we will think about adding it as a priority later in our planning cycle. We are going to leave this post open for comment to allow others to provide their feedback and use cases, however please note as is stated in our Community Guidelines that we can not commit to prioritizing any one piece of feedback we receive in the community. 
 
 
Thank you again for your feedback and for being a valuable customer with Zendesk.

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