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Feedback - Sales CRM (Sell)

Share your feedback, ideas and experiences related to the use of Sales CRM (Sell).

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      Ceased development of Sell
      I was told by your CS that the product team have ceased to further develop on ZD Sell. Why is this and will the developm...

      Gepostet 22. Feb. 2024 · Christian Lindharth

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      Better sales goals
      Would love to see new possibilities to define sales goals : - team vs. individual goals - split by pipeline (how can t...

      Gepostet 04. März 2021 · OFFICERS

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      Conditional field logic
      Currently there is no support for conditional fields, similar to what can be found in Zendesk Support. This can be very ...

      Gepostet 10. März 2022 · Marc Diepeveen

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      Sell Drop Down Fields
      We have several drop down fields in our sell instance, one of which is a  list of our stores so that these can be picked...

      Gepostet 12. Okt. 2021 · Ria Harris

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      Tags: allow include/exclude filtering in Contacts
      Within Zendesk Sell's Contacts, the filtering for the Tags field only allows users to select certain tags to include in ...

      Gepostet 16. Apr. 2021 · Rudi Goddard

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      "First name" field isn't marked as mandatory in the mobile app
      While using Zendesk Sell, we appreciate the convenience the mobile app offers for managing Leads. However, we noticed a ...

      Gepostet 15. Jan. 2024 · In2clouds Support

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      Contact and Lead Picture
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

      Gepostet 06. Nov. 2023 · Eric Herzberg

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      Zendesk Sell Sandbox Account
      It would be great to be able to have a Sell Sandbox account. We are trying to test some changes and do not want to do it...

      Gepostet 25. Okt. 2023 · Clinton Verdoorn

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      Lead Conversion to existing contact
      When we get a new lead generated from our webform, we would like to link that "lead" to an existing contact/account. Som...

      Gepostet 02. Nov. 2023 · Jeremy Evaro

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      Triggers are lacking
      I'm disappointed with the triggers in Sell. I was expecting the triggers in sell to be as good as they are in support.  ...

      Gepostet 25. Okt. 2022 · Kate Woollard

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