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Feedback - Apps and integrations (Platform)

Share your feedback, ideas and experiences related to the use of apps and integrations (Platform).

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      Android SDK: app startup
      Zendesk is using content providers to initialize their SDK, but could be using https://developer.android.com/topic/libra...

      Gepostet 31. Jan. 2022 · Michal

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      Is it possible to restrict the access to issue types in your Jira integration?
      Hi team, We use Zendesk Support for Jira and want to limit the number of Jira issue types in the list when creating a n...

      Gepostet 24. Jan. 2022 · Catherine

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      Map the relation btw salesforce contacts and Account to ZD user and organization
      currenlty I am able to sync Salesforce account to ZD organization and contacts to ZD users, but I can't associate the us...

      Gepostet 08. Feb. 2022 · Jarod Lu

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      text analytics - engine
      Hello I try to find the best way to perform Text anaylics, trough text engine or by other way. Does anyone have perfor...

      Gepostet 08. März 2022 · Frédéric

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      Combine protected tweets notification in zendesk
      We can see the notification when we log inon twitter account if customer commented on our tweets with protected setting....

      Gepostet 21. Feb. 2022 · levee ma

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      サイドカンバセーションウィンドウの表示位置を変えられるようにしたい
      サイドカンバセーションを利用しています。 サイドカンバセーション内でやりとりが続くとウィンドウが長くなり、チケットが見えづらくなります。 最小化することはできますが、それだとウィンドウ内のテキストを確認する手間が増えてしまうので、ウィン...

      Gepostet 17. Feb. 2022 · takahiro.masuda

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      Private Comments app - official feature request thread
      This is the official feedback topic for the Private Comments app. Please refer to the guidelines on feedback posts for B...

      Gepostet 26. März 2020 · Tiffany Green

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      Allow updates of user information from Sunshine to Zendesk
      Feature Request Summary:  For Sunshine integrations, allow user information (specifically the "Social Messaging User In...

      Gepostet 28. Jan. 2022 · Patrick McCoy

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      ZenDesk chat integration
      I am looking at integrating zendesk chat with a web application. The end user is already logged in to the web applicatio...

      Gepostet 18. Dez. 2021 · market key

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      How to prefill the description field in the webWidget (classic) inside a custom function
      I tried to follow the docs but I did not find a solution for prefilling the description or any custom fields in the webW...

      Gepostet 14. Dez. 2021 · Black Belt Bots

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