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Feedback - Apps and integrations (Platform)

Share your feedback, ideas and experiences related to the use of apps and integrations (Platform).

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      @mention slack user functionality on Zendesk
      I am interested in a  feature where I can use @mentions or tag a Slack user inside of a Zendesk ticket. This would allow...

      Gepostet 21. Mai 2021 · Permanently deleted user

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      Does Zendesk have a Read/Write Database management tool?
      Hi!   I'm wondering if Zendesk offers an application or a tool where it can read/write data in a SQL database? Like the ...

      Gepostet 25. Nov. 2024 · Noemi

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      Amend App Timing Out Error Notification
      Feature Request Summary:  Zendesk should amend the error message "An app has timed out and has prevented the submission...

      Gepostet 01. Aug. 2022 · Nick S

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      Communication between private app locations
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

      Gepostet 19. Nov. 2024 · Maxi Cooper - menze

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      Salesforce Integration - a wishlist
      The Zendesk provided Salesforce app and integration is a key element in our systems setup, but it could use some serious...

      Gepostet 09. Juni 2023 · Dan R.

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      Option to Hide Sensitive User Data From Agents
      Feature Request Summary:  Zendesk should give admins the ability to control who can access user e-mails and phone numbe...

      Gepostet 18. Aug. 2023 · BAKO

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      Feature Request: Unlimited Record Fetch in Salesforce Sidebar App
      We are wanting to show what products our customers have purchased and emergency contacts in the Zendesk Salesforce Sideb...

      Gepostet 13. März 2023 · Janet Holyoak

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      API access or alerts for Integration Logs
      Hi all, It would be great to have a possibility to export integration logs via API or set up advanced filters and alert...

      Gepostet 25. Okt. 2023 · Artem Fursenko

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      Instagram Integration
      I've integrate the instagram into the account, but when a costumer replies an story asking something about that story, I...

      Gepostet 24. Mai 2022 · Eduardo Cunha

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      Updates to JIRA App (intergration
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

      Gepostet 16. Okt. 2024 · Bobby Koch

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