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Feedback - Apps and integrations (Platform)

Share your feedback, ideas and experiences related to the use of apps and integrations (Platform).

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      Die Einstellung "Ursprünglichen Mitarbeiter und ursprüngliche Gruppe in Folgeticket kopieren" sollte nur dann greifen, wenn der Agent nicht out of office ist
      Wir nutzen die Out Of Office App und aktuell kommen sich die beiden Einstellungen in die Quere. Denn wenn ein Agent OOO ...

      Gepostet 20. Aug. 2024 · Stephanie Schober

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      Request: Language parameter for form and ticket API endpoints
      Hello! We are planning on adding translations to our website. We use Zendesk forms that we fetch via the API. We have t...

      Gepostet 28. Feb. 2023 · Michaela Sääw

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      Sell app: Log Visit - official feature request thread
      This is the official feedback topic for Sell App: Log Visit. Please refer to the guidelines on feedback posts for Built ...

      Gepostet 14. Dez. 2020 · Prateek Chhetri

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      Ticket Redaction app - official feature request thread
      This is the official feedback topic for the Ticket Redaction app. Please refer to the Guidelines for providing feedback ...

      Gepostet 27. März 2020 · Tiffany Green

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      OAuth authentication flow doesn't work on host mapped help center
      Hi, A user is experiencing issues while integrating their Zendesk Help Center with our service. During the OAuth authent...

      Gepostet 03. Juli 2024 · mujahed odeh

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      Jira Integration - Enable defaulting new projects to restricted
        Please give a quick overview of your product feature request or feedback and note who in your org is affected by this ...

      Gepostet 29. Apr. 2024 · Jack Wallace

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      Zendesk Wall Post within a ticket
      When a ticket is created inside Zendesk from a comment posted on a wall post. Agents struggle to identify the wall post ...

      Gepostet 21. Juni 2024 · Kerry Charlton

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      Zendesk Widget, AnswerBot, and ChatGPT
      I was wondering if there are any development or upgrade plans for Zendesk's Widget that would allow Answer Bot to provid...

      Gepostet 21. März 2023 · Joonmo Yang

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      When will you update your official JIRA app?
      I've been using the JIRA app (https://www.zendesk.com/marketplace/apps/support/24475/jira/?queryID=b5c267baa7a0c2bb12f3b...

      Gepostet 21. Mai 2024 · Christian Arvidsson

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      Ring Central Agent permissions issue
      We have all of our agents taking calls through ring central app in zendesk.  All agents have the same set up where for a...

      Gepostet 10. Mai 2023 · Michelle Jacob

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