Vor Kurzem aufgerufene Suchen

Keine vor kurzem aufgerufene Suchen

Feedback - Apps and integrations (Platform)

Share your feedback, ideas and experiences related to the use of apps and integrations (Platform).

Neuer Post
Alle anzeigen
    Nach neuester Aktivität sortieren
      Time Spent Merging Tickets
      A huge blind spot in my org's Zendesk Data is the amount of time agents are spending merging tickets. It appears that th...

      Gepostet 14. Juli 2022 · Crawford Philleo

      2

      Follower

      1

      Stimme

      1

      Kommentar

      Help Center API's - Ability to use them in ZAF apps
      I have had a support ticket with Zendesk (#12095702) about using the help center API's in a ZAF app, and was encouraged ...

      Gepostet 02. Jan. 2024 · Jens Herlevsen

      3

      Follower

      2

      Stimmen

      1

      Kommentar

      Zendesk / Jira connector
      The Zendesk <-> Jira DC connector does not currently have any logging. In order to get early indication of a prob...

      Gepostet 27. März 2023 · Brett Connor

      3

      Follower

      1

      Stimme

      3

      Kommentare

      Jira to Zendesk migration
      Nicht geplant
      Both, Jira and Zendesk are powerful tools.  But... since Jira is becoming very expensive and is giving up on Jira Serve...

      Gepostet 03. Apr. 2022 · Jacek Wizmur

      7

      Follower

      5

      Stimmen

      6

      Kommentare

      JWT Sign-in Should Create Organization
      Nicht geplant
      Feature Request Summary:  When using JWT to sign in a user from our system into our Zendesk instance, passing the organ...

      Gepostet 03. Juni 2022 · Mike

      8

      Follower

      9

      Stimmen

      5

      Kommentare

      Emails sent from third party platform.
      Currently i have built a custom shipping solution directly in zendesk. Id want to have the option of passing an email to...

      Gepostet 22. März 2024 · Parth Patel

      2

      Follower

      0

      Stimmen

      2

      Kommentare

      Support for custom Ticket Statuses in Proactive Tickets
      Hi there, We use the proactive tickets Zendesk app and were wondering if there were any planned updates to be able to su...

      Gepostet 19. Jan. 2024 · David Kristofor Kingsbury

      4

      Follower

      0

      Stimmen

      1

      Kommentar

      Salesforce app in Zendesk doesn't support Account Hierarchy Lookup
      Hey Team,We wanted to bring this to attention that Salesforce app in Zendesk doesn't support Account Hierarchy Lookup. w...

      Gepostet 19. Jan. 2024 · Garima Hans

      3

      Follower

      2

      Stimmen

      1

      Kommentar

      Zendesk support phone update for Whatsapp integration
      Hi   At the moment, there is no way to update an end-user phone number in Zendesk support in a way it can be used by t...

      Gepostet 08. Juni 2023 · Yoram

      3

      Follower

      1

      Stimme

      6

      Kommentare

      Allow Answer Bot API to solve a ticket
      Feature Request Summary:  When using the Answer Bot API, we should have the option to submit a resolution against a spe...

      Gepostet 11. Mai 2022 · Dan Cooper

      3

      Follower

      6

      Stimmen

      1

      Kommentar