Discussion - Tips and best practices from the community
Neuer PostFind tips, workflows, customizations, and recipes for Support written by other Zendesk users, and share your own.
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Tip: Breaking Down Missed Inbound Chats4 Stimmen 1 Kommentar
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Custom Ticket Statuses Have Arrived (in EAP)!2 Stimmen 11 Kommentare
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Video tutorial: Show Google Sheets data in Support, Sell and Chat0 Stimmen 6 Kommentare
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New Slack integration for conversational ticketing3 Stimmen 0 Kommentare
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How To Sync Klaviyo And Zendesk To Show The Full Customer Journey Alongside Your Tickets.0 Stimmen 0 Kommentare
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Prefill and hide Subject & Description fields of specific form on New Request Template3 Stimmen 32 Kommentare
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Google Analytics: Universal Analytics will be going away 20231 Stimme 1 Kommentar
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Explore Report - Exclude Tickets from a Client between 2 dates0 Stimmen 1 Kommentar
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Export view to CSV file without 10 min limit1 Stimme 1 Kommentar
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SMS/MMS & Bulk SMS is now available as a channel in Zendesk.-1 Stimmen 0 Kommentare
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What Is “Better Help Center Design”?3 Stimmen 3 Kommentare
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Log in Authentification not working "Forbidden - Invalid authenticity token" Solved1 Stimme 1 Kommentar
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Create Zendesk Support Apps faster with this boilerplate1 Stimme 3 Kommentare
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Tip: Year over Year Reporting Using "Running Year (Month)" Custom Attribute Angesagt7 Stimmen 2 Kommentare
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Semi-automatic Merge without app Angesagt5 Stimmen 4 Kommentare
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Workaround to solve Satisfaction comment reopens the ticket3 Stimmen 3 Kommentare
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Tip: Use Webhooks and triggers to add CCs to a ticket1 Stimme 3 Kommentare
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Getting Started With Messaging, Flow Builder and Intelligent Customer Engagement Angesagt1 Stimme 0 Kommentare
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Tip: How to Customize the Jira Zendesk Integration to Update the Zendesk Status Angesagt4 Stimmen 17 Kommentare
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Tip: Add friendly links to your ticket field help text1 Stimme 0 Kommentare
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Tip: How to Integrate Zendesk and Salesforce in 5 Steps2 Stimmen 2 Kommentare
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Tip: Add Feedback Field to Zendesk Guide with Slack notification2 Stimmen 1 Kommentar
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Tip: How To Setup and Optimize Your Zendesk For Maximum Efficiency REVEALED!-3 Stimmen 0 Kommentare
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Tip: How to sync Multiple Zendesk Tickets to a Single Jira Issue2 Stimmen 2 Kommentare
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TIP: keep Admin Center on the same tab with this new app3 Stimmen 1 Kommentar
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Tip: Display article revision date instead of publication date4 Stimmen 5 Kommentare
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Tip: How to Show Popular Search Topics in Guide (HC) Angesagt3 Stimmen 3 Kommentare