Discussion - Tips and best practices from the community
Neuer PostFind tips, workflows, customizations, and recipes for Support written by other Zendesk users, and share your own.
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The ultimate checklist to optimize your Zendesk Angeheftet Angesagt2 Stimmen 9 Kommentare
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Guide community tips for Help Center Angeheftet2 Stimmen 147 Kommentare
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Tip: Keep Yourself SANE By Organizing Your Triggers Angeheftet Angesagt3 Stimmen 13 Kommentare
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Adding a notification banner to your Help Center v21 Stimme 287 Kommentare
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Back up your Help Center articles at the click of a button!4 Stimmen 233 Kommentare
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Show less than 6 articles on Category.hbs template0 Stimmen 165 Kommentare
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Tip: Collapsible headers in articles or templates (accordions)5 Stimmen 116 Kommentare
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Embed Videos in Help Center Articles with Two Easy Steps (using video.js)0 Stimmen 112 Kommentare
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Help Center – Adding icons into your theme0 Stimmen 112 Kommentare
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Tip: How to set a reminder on a ticket1 Stimme 75 Kommentare
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Managing Projects with Zendesk1 Stimme 73 Kommentare
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Help Center - Change default placeholder text in your Search Box0 Stimmen 69 Kommentare
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How to export Zendesk macros into a spreadsheet10 Stimmen 68 Kommentare
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Copenhagen Theme - Home Page Accordions0 Stimmen 65 Kommentare
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Expanding images in Help Center articles2 Stimmen 63 Kommentare
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Help Center - Add an arrow to scroll back to the top of the page0 Stimmen 60 Kommentare
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Adding a custom Font Family to Help Center1 Stimme 59 Kommentare
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Up-spec your C-Sat with Mr. Smiley and Mr. Sad!1 Stimme 58 Kommentare
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Create a Table of Contents automatically3 Stimmen 55 Kommentare
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[Gather] Adding agent badge in Communities0 Stimmen 54 Kommentare
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How to Include end-user browser information via Help Center0 Stimmen 51 Kommentare
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List all articles for each section(s) on the same category page0 Stimmen 49 Kommentare
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Workaround: Adding a name field to your Help Center ticket form0 Stimmen 46 Kommentare
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Requiring a ticket attachment if a particular dropdown option is selected0 Stimmen 45 Kommentare
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Adding images/icons into the Copenhagen Theme Beantwortet0 Stimmen 43 Kommentare
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Restricting Satisfaction Surveys by Date0 Stimmen 43 Kommentare
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Add a Tag to a New ticket if attachment is present1 Stimme 42 Kommentare
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Push notifications from Zendesk to Slack7 Stimmen 41 Kommentare
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How to Export Zendesk Guide Data as CSV1 Stimme 40 Kommentare