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Discussion - Tips and best practices from the community

Explore and share tips, workflows, customizations, and recipes related to the Zendesk suite of products, all curated from the experiences and insights of fellow Zendesk users.

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      Tip: How to add CSS to Web Widget
      Add CSS to Web Widget Zendesk level:  BeginnerKnowledge: Javascript, HTML, CSS, Web WidgetTime Required:  10 minutes Do...

      Gepostet 05. Apr. 2021 · Alejandro Colon

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      Tip: How to notify Zendesk Guide Article update to Slack
      Hi there, I'd like to share my hobby work - https://github.com/toru-takahashi/actions-zendesk-guide-subscriber.Zendesk ...

      Gepostet 16. Mai 2021 · Toru Takahashi

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      Tip: Add Current Article Title In The Breadcrumbs On Article Template
      Prerequisite: JavaScript Article Page Time To Read: Max 1min Time To Embed: Max 1min   Hi to all, I am going...

      Gepostet 31. Juli 2021 · Ifra Saqlain

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      Tip: How to Add Estimated Reading Time to Articles in Guide
      Zendesk level: BeginnerKnowledge: HTML, JSTime Required: 5 minutes This is a simple tip to quickly add an estimate...

      Gepostet 08. Juli 2021 · Sheldon Grimm

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      How to Integrate Azure DevOps with Zendesk
      Sync comments and attachments from Zendesk to Azure DevOps? Syncing of Comments, Status and Attachments from Zendesk t...

      Gepostet 17. Juni 2021 · DevOps Integration

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      Tip: Change banner of New Request Template based on Request Form
      Prerequisite: JavaScript CSS Time To Read: 5 minutes Time To Embed: 5 minutes     Hi All, Here, I am going to sh...

      Gepostet 31. Juli 2021 · Ifra Saqlain

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      Tip: How to add conditionals to your Zendesk email template to use custom HTML layouts
      How to add conditionals to your Zendesk email template to use custom HTML layouts Zendesk level:  IntermediateKnowledge:...

      Gepostet 06. Apr. 2021 · Alejandro Colon

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      Tip: Hide Zendesk Branding on Web Widget
      Hide Zendesk Branding on Web Widget Zendesk level:  BeginnerKnowledge: Javascript, HTML, CSS, Web WidgetTime Required:  ...

      Gepostet 06. Apr. 2021 · Alejandro Colon

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      Tip: Hide Field Labels on Web Widget
      Hide Field Labels on Web Widget Zendesk level:  BeginnerKnowledge: Javascript, HTML, CSS, Web WidgetTime Required:  10 m...

      Gepostet 06. Apr. 2021 · Alejandro Colon

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      Tip: Hide Ticket Fields on Web Widget
      Hide Ticket Fields on Web Widget Zendesk level:  BeginnerKnowledge: Javascript, HTML, CSS, Web WidgetTime Required:  10 ...

      Gepostet 06. Apr. 2021 · Alejandro Colon

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