Vor Kurzem aufgerufene Suchen


Keine vor kurzem aufgerufene Suchen

Feedback - Voice (Talk)

Share your feedback, ideas and experiences related to the use of Voice (Talk).


Welcome to the Product Feedback Topic for Zendesk's Voice (Talk)! No one knows our products better than you, our users...

Gepostet 29. Sept. 2023 · Shawna James

4

Follower

0

Stimmen

0

Kommentare


We have launched a new feedback form for your product feedback and feature requests. This format is meant to help our PM...

Gepostet 29. Sept. 2023 · Shawna James

2

Follower

0

Stimmen

2

Kommentare


Currently, if no option is selected the welcome message is replayed 3 times until finally going to the default. This sho...

Gepostet 02. Dez. 2024 · Cassandra Ramos

6

Follower

3

Stimmen

9

Kommentare


We have a standard policy to suspend users from logging in due to inactivity or expiration of support contract. However,...

Gepostet 10. Feb. 2025 · Matthew Surowiec

3

Follower

1

Stimme

3

Kommentare


Our support people don't have their headsets on all of the time and are often flipping between applications -- meaning t...

Gepostet 20. Apr. 2012 · Donny Wyatt

107

Follower

40

Stimmen

107

Kommentare


We have multiple phone lines available for outbound calls, but only want agents to make outbound calls from certain line...

Gepostet 13. Jan. 2022 · Annelisa Brown

20

Follower

11

Stimmen

11

Kommentare


Feature Request Summmary Zendesk Talk's callback feature should have the ability to customize the callback options gree...

Gepostet 15. Juli 2021 · annie.wu

7

Follower

2

Stimmen

5

Kommentare


Our team is a month in to using Zen Voice. We would love to be able to change the ringtone for incoming calls. Our reps ...

Gepostet 19. Aug. 2016 · Warren

96

Follower

34

Stimmen

50

Kommentare


Hi, We would like to offer our customers good customer experience by offering them call back option if they happen to c...

Gepostet 17. Aug. 2022 · Niina Tuominen

5

Follower

2

Stimmen

4

Kommentare


Zendesk usually waits for 5 seconds after a greeting, to give the caller a chance to press a key.  Zendesk will only inc...

Gepostet 31. Okt. 2024 · Thalia

4

Follower

3

Stimmen

5

Kommentare