Feedback - Voice (Talk)
Neuer PostHave feedback or ideas to improve the Zendesk Voice (Talk) product? Post them here, vote on ideas you like, and hear from other users.
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Product Feedback Post Template Angeheftet0 Stimmen 0 Kommentare
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Product feedback guidelines & how to write a good feedback post Angeheftet0 Stimmen 0 Kommentare
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Update the Talk Dashboard to account for all call outcomes Beantwortet5 Stimmen 2 Kommentare
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Ringing tone Beantwortet1 Stimme 1 Kommentar
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Tracking agent logged in time Beantwortet0 Stimmen 2 Kommentare
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Voicemail treatment and reporting Beantwortet1 Stimme 1 Kommentar
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Customize or remove text back confirmation greeting Beantwortet2 Stimmen 1 Kommentar
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Allow call transfers or add a third party with a light agent never connected in Zendesk Beantwortet1 Stimme 2 Kommentare
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Enabling use of two different phone numbers Beantwortet2 Stimmen 4 Kommentare
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Call avoidance - agent refreshes browser when receiving an incoming call Beantwortet1 Stimme 1 Kommentar
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ZD Talk to Create a Ticket in ZD even when call fails Beantwortet5 Stimmen 1 Kommentar
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Add simultaneous calling Beantwortet2 Stimmen 3 Kommentare
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Agent statuses - a way to minimize list Beantwortet1 Stimme 2 Kommentare
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Coming soon: IVR Keypress tagging with Omnichannel Routing1 Stimme 2 Kommentare
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Using overflow only outside of business hours Beantwortet1 Stimme 1 Kommentar
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Product Feedback - Omnichannel calls routed to a view Beantwortet3 Stimmen 1 Kommentar
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Translation from FR to ENG Beantwortet0 Stimmen 1 Kommentar
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How to can I identify from what IVR route a Talk call originates? Geplant1 Stimme 3 Kommentare
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Talk status changes to offline between tabs Beantwortet2 Stimmen 13 Kommentare
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Real time audio streaming support - ZenDesk Talk Beantwortet0 Stimmen 1 Kommentar
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Feature Suggestions: Talk Dashboard Analytics for historical data Beantwortet1 Stimme 1 Kommentar
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Set Country Codes permanent to "not US" Beantwortet1 Stimme 2 Kommentare
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Set Emergency Greeting and set up for all lines Beantwortet0 Stimmen 2 Kommentare
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Disable right click "save audio" for call recordings Beantwortet0 Stimmen 1 Kommentar
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Greeting for Outbound call - EU GDPR issue Beantwortet1 Stimme 3 Kommentare
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Bulk download call recordings Nicht geplant0 Stimmen 1 Kommentar
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Routing to all agents within a group at once, not round robin Geplant1 Stimme 4 Kommentare
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Call Routing to Secondary Groups Beantwortet0 Stimmen 7 Kommentare
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Question on additional charges Beantwortet0 Stimmen 1 Kommentar
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Granular Talk Permissions Beantwortet0 Stimmen 1 Kommentar