Feedback - Voice (Talk)
Neuer PostHave feedback or ideas to improve the Zendesk Voice (Talk) product? Post them here, vote on ideas you like, and hear from other users.
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Product Feedback Post Template Angeheftet0 Stimmen 0 Kommentare
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Product feedback guidelines & how to write a good feedback post Angeheftet0 Stimmen 0 Kommentare
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Disable reading back the number for callback request Nicht geplant4 Stimmen 1 Kommentar
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Looking for technical info on how best to integrate Talk with 3CX Beantwortet0 Stimmen 2 Kommentare
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Agent ID Available in API when call is not conneceted Beantwortet0 Stimmen 1 Kommentar
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How to change audio output settings in Zendesk Talk? Beantwortet0 Stimmen 1 Kommentar
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Programmatically Act on Telephony Events / Agent Assist Nicht geplant1 Stimme 1 Kommentar
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IVR Routing by customer type and then enquiry type? Beantwortet0 Stimmen 1 Kommentar
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Allow option to block calls from Unknown Callers Beantwortet1 Stimme 2 Kommentare
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Custom permission levels in Talk Beantwortet1 Stimme 3 Kommentare
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Talk: IVR missing phone options (opt-out/in, callback) Beantwortet0 Stimmen 1 Kommentar
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Zendesk Talk Integrated with Headset Hardware Nicht geplant2 Stimmen 1 Kommentar
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Enabling Talk CSAT ratings over the phone Beantwortet2 Stimmen 2 Kommentare
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unsuccessful outbound calls Beantwortet1 Stimme 2 Kommentare
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Zendesk Talk - Agent Auto Log-Off Beantwortet1 Stimme 3 Kommentare
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Receiving a call while on another call Nicht geplant0 Stimmen 2 Kommentare
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More Details in Talk Tickets Beantwortet0 Stimmen 1 Kommentar
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Hold Beantwortet0 Stimmen 1 Kommentar
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Change the brand of an external number without deleting it Beantwortet0 Stimmen 1 Kommentar
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Talk - Visibility on who ended the call Nicht geplant3 Stimmen 2 Kommentare
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Enabling Agent to Agent Calling Beantwortet3 Stimmen 1 Kommentar
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Transferred Calls Wait Time still with Originating Department Beantwortet1 Stimme 2 Kommentare
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Satisfaction feedback survey over the phone Beantwortet0 Stimmen 1 Kommentar
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Prioritize calls to certain agents - Ability to put agents as 'backup' (while online) if the others are busy Beantwortet6 Stimmen 3 Kommentare
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Setting routing preference within Zendesk Talk Beantwortet1 Stimme 2 Kommentare
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New SMS interface disaster Beantwortet0 Stimmen 1 Kommentar
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Text data in Explore Beantwortet0 Stimmen 2 Kommentare
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Zendesk talk - Segregation of phone numbers Beantwortet6 Stimmen 3 Kommentare
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CSAT For Talk - Initiation upon end of call rather than ticket status Beantwortet0 Stimmen 1 Kommentar