Feedback - Voice (Talk)
Neuer PostHave feedback or ideas to improve the Zendesk Voice (Talk) product? Post them here, vote on ideas you like, and hear from other users.
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Product Feedback Post Template Angeheftet0 Stimmen 0 Kommentare
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Product feedback guidelines & how to write a good feedback post Angeheftet0 Stimmen 0 Kommentare
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Automatic Callback Queue Beantwortet0 Stimmen 1 Kommentar
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Product feedback: Talk notification sound upon incoming call Beantwortet2 Stimmen 2 Kommentare
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Text back voice for IVRs Beantwortet0 Stimmen 1 Kommentar
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Manager/Team Lead Notifications for Queue Size, Wait Times and Agent Availability Beantwortet0 Stimmen 1 Kommentar
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Route calls by agents skills Geplant2 Stimmen 2 Kommentare
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Summary of phone tickets Beantwortet0 Stimmen 1 Kommentar
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Zendesk Talk Organize/Filter Outbound Lines Beantwortet2 Stimmen 3 Kommentare
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More VM options Beantwortet0 Stimmen 1 Kommentar
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New tools to track Zendesk Talk issues Beantwortet0 Stimmen 4 Kommentare
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Feedback: IVR SMS option Beantwortet0 Stimmen 1 Kommentar
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Troubleshoot Integration of Ring Central with Zendesk Support Beantwortet0 Stimmen 2 Kommentare
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Enabling end-users to identify their position in the call waiting queue Beantwortet3 Stimmen 2 Kommentare
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Callbacks Support hours Beantwortet3 Stimmen 1 Kommentar
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Zendesk IVR cross platform support - Point to Support or Sell Instance. Beantwortet1 Stimme 2 Kommentare
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Talk Team Leader Role Beantwortet6 Stimmen 8 Kommentare
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Dual Support & Sell Talk Business Verification Beantwortet6 Stimmen 1 Kommentar
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Don't Change Previous Note Content Beantwortet1 Stimme 7 Kommentare
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Notification sound at "conclusion" Beantwortet1 Stimme 3 Kommentare
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Number used for outgoing calls from a ticket Beantwortet2 Stimmen 3 Kommentare
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Internal Notes Erased When Ending A Call Beantwortet0 Stimmen 1 Kommentar
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Additional Wait greetings available to support individual IVR Routes Beantwortet0 Stimmen 1 Kommentar
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Enable voicemail during operating hours, and disable for out of hours Beantwortet1 Stimme 1 Kommentar
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Ability to Test Talk Live with an Agent3 Stimmen 0 Kommentare
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Easier way to review text (sms) history Geplant1 Stimme 3 Kommentare
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SMS Company Name, Logo Icon and Checkmark for iPhone/Smartphone Messaging Beantwortet1 Stimme 1 Kommentar
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Zendesk Talk Console Beantwortet0 Stimmen 1 Kommentar
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Agent forwarding is limited to one phone number. Beantwortet0 Stimmen 2 Kommentare
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Prioritize One Type of Call Over other calls within an IVR. Beantwortet3 Stimmen 1 Kommentar