Feedback - Voice (Talk)
Neuer PostHave feedback or ideas to improve the Zendesk Voice (Talk) product? Post them here, vote on ideas you like, and hear from other users.
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Product Feedback Post Template Angeheftet0 Stimmen 0 Kommentare
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Product feedback guidelines & how to write a good feedback post Angeheftet0 Stimmen 0 Kommentare
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Prioritize calls to certain agents - Ability to put agents as 'backup' (while online) if the others are busy Beantwortet4 Stimmen 3 Kommentare
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Setting routing preference within Zendesk Talk Beantwortet1 Stimme 2 Kommentare
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New SMS interface disaster Beantwortet0 Stimmen 1 Kommentar
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Text data in Explore Beantwortet0 Stimmen 2 Kommentare
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Zendesk talk - Segregation of phone numbers Beantwortet5 Stimmen 1 Kommentar
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CSAT For Talk - Initiation upon end of call rather than ticket status Beantwortet0 Stimmen 1 Kommentar
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More robust Talk metrics should be available such as hold time details, transfer details, and call transcripts Beantwortet0 Stimmen 3 Kommentare
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Call and Voicemail Recording Deletions Beantwortet0 Stimmen 1 Kommentar
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Talk - Skills Based Routing Beantwortet0 Stimmen 1 Kommentar
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missed calls with Talk do not toggle agents to unavailable/DND Geplant0 Stimmen 3 Kommentare
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How to reach a manager? Beantwortet0 Stimmen 1 Kommentar
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Automated Outbound Calls Beantwortet0 Stimmen 1 Kommentar
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zendesk talkを使用して発信する際、デフォルトでアメリカになっているのを日本にしたい Beantwortet0 Stimmen 1 Kommentar
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Feedback: Explore attribute "Call group is default" is Wrong Beantwortet0 Stimmen 1 Kommentar
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Zendesk talk: Viewing who disconnected the line on a call Nicht geplant3 Stimmen 2 Kommentare
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Talk: Agent Activity Suggestions (Filter, Tagging/Grouping) Beantwortet5 Stimmen 6 Kommentare
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Feature request: New status for talk allows only calls come through if no one else is Online Beantwortet8 Stimmen 1 Kommentar
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Call Recordings in Stereo Beantwortet0 Stimmen 3 Kommentare
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End-User Provide Contact Details for Digital Line Beantwortet0 Stimmen 1 Kommentar
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Notify customers when an agent is free to take a call Beantwortet0 Stimmen 1 Kommentar
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Zendesk Talk Rights concerns Beantwortet0 Stimmen 1 Kommentar
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Real time Voice transcription Geplant2 Stimmen 5 Kommentare
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Different threads for same SMS customer? Beantwortet1 Stimme 1 Kommentar
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Improve Average Wait Time Calculations + Add periodic messaging Beantwortet0 Stimmen 1 Kommentar
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Automatically Switch to Offline Status in Case of Tech Issue Beantwortet0 Stimmen 1 Kommentar
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Calls dropping after a couple seconds of ringing. Beantwortet0 Stimmen 2 Kommentare
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Zendesk Talk - Outbound call to short code numbers Beantwortet0 Stimmen 1 Kommentar
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Call back options after hours Beantwortet2 Stimmen 3 Kommentare