Feedback - Voice (Talk) – Zendesk-Hilfe

Have feedback or ideas to improve the Zendesk Voice (Talk) product? Post them here, vote on ideas you like, and hear from other users.

Product Feedback Post Template Angeheftet
- Brett Bowser
- Zendesk Community Manager
- 13. Juli 2021 14:31
0 Stimmen 0 Kommentare
Product feedback guidelines & how to write a good feedback post Angeheftet
- Brett Bowser
- Zendesk Community Manager
- 13. Juli 2021 14:53
0 Stimmen 0 Kommentare
Automatic Callback Queue Beantwortet
- Robert Lehman
- 9. August 2022 23:29
0 Stimmen 1 Kommentar
Product feedback: Talk notification sound upon incoming call Beantwortet
- Anastasia Kachanova
- 2. August 2022 16:07
2 Stimmen 2 Kommentare
Text back voice for IVRs Beantwortet
- Suzanne Martin
- 28. Juli 2022 21:34
0 Stimmen 1 Kommentar
Manager/Team Lead Notifications for Queue Size, Wait Times and Agent Availability Beantwortet
- Gabrielle Plé
- 26. Juli 2022 23:13
0 Stimmen 1 Kommentar
Route calls by agents skills Geplant
- Sophie St-L.
- 20. Juli 2022 18:48
- Bearbeitet
2 Stimmen 2 Kommentare
Summary of phone tickets Beantwortet
- Andreas Sobing
- 5. Juli 2022 09:36
0 Stimmen 1 Kommentar
Zendesk Talk Organize/Filter Outbound Lines Beantwortet
- Layla Murphy
- 1. Juli 2022 02:56
2 Stimmen 3 Kommentare
More VM options Beantwortet
- Pam Carter
- 23. Juni 2022 13:14
0 Stimmen 1 Kommentar
New tools to track Zendesk Talk issues Beantwortet
- Andrew Chu
- 20. Juni 2022 12:41
0 Stimmen 4 Kommentare
Feedback: IVR SMS option Beantwortet
- Raphaël Péguet
- 20. Juni 2022 06:39
0 Stimmen 1 Kommentar
Troubleshoot Integration of Ring Central with Zendesk Support Beantwortet
- Russ Medina
- 17. Juni 2022 18:05
0 Stimmen 2 Kommentare
Enabling end-users to identify their position in the call waiting queue Beantwortet
- Al Hafiz
- 14. Juni 2022 01:38
3 Stimmen 2 Kommentare
Callbacks Support hours Beantwortet
- Sydney Neubauer
- 9. Juni 2022 21:02
3 Stimmen 1 Kommentar
Zendesk IVR cross platform support - Point to Support or Sell Instance. Beantwortet
- Amie Brennan
- 3. Juni 2022 03:30
1 Stimme 2 Kommentare
Talk Team Leader Role Beantwortet
- Nancy Caldwell
- 27. Mai 2022 14:16
6 Stimmen 8 Kommentare
Dual Support & Sell Talk Business Verification Beantwortet
- Amie Brennan
- 27. Mai 2022 00:35
6 Stimmen 1 Kommentar
Don't Change Previous Note Content Beantwortet
- Sara Ledger
- 20. Mai 2022 12:22
1 Stimme 7 Kommentare
Notification sound at "conclusion" Beantwortet
- Nicolás Méndez Andaur
- 20. Mai 2022 03:26
- Bearbeitet
1 Stimme 3 Kommentare
Number used for outgoing calls from a ticket Beantwortet
- Andreas Sobing
- 19. Mai 2022 10:56
2 Stimmen 3 Kommentare
Internal Notes Erased When Ending A Call Beantwortet
- Michael Shay Hall
- 16. Mai 2022 22:11
0 Stimmen 1 Kommentar
Additional Wait greetings available to support individual IVR Routes Beantwortet
- Robert Lehman
- 12. Mai 2022 14:36
0 Stimmen 1 Kommentar
Enable voicemail during operating hours, and disable for out of hours Beantwortet
- Rina
- 12. Mai 2022 13:22
1 Stimme 1 Kommentar
Ability to Test Talk Live with an Agent
- Sydney Neubauer
- 11. Mai 2022 19:00
3 Stimmen 0 Kommentare
Easier way to review text (sms) history Geplant
- Tyler Comfort
- 11. Mai 2022 16:40
1 Stimme 3 Kommentare
SMS Company Name, Logo Icon and Checkmark for iPhone/Smartphone Messaging Beantwortet
- Will Y
- 5. Mai 2022 16:18
1 Stimme 1 Kommentar
Zendesk Talk Console Beantwortet
- Andreas Sobing
- 28. April 2022 11:04
0 Stimmen 1 Kommentar
Agent forwarding is limited to one phone number. Beantwortet
- James Persson
- 28. April 2022 05:24
- Bearbeitet
0 Stimmen 2 Kommentare
Prioritize One Type of Call Over other calls within an IVR. Beantwortet
- Robert Lehman
- 21. April 2022 20:41
3 Stimmen 1 Kommentar

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