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Feedback - Help Center (Guide)

Share your feedback, ideas and experiences related to the use of the Zendesk Help Center (Guide).


Welcome to the Product Feedback Topic for Zendesk's Help Center (Guide)! No one knows our products better than you, ou...

Gepostet 29. Sept. 2023 · Shawna James

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We have launched a new feedback form for your product feedback and feature requests. This format is meant to help our PM...

Gepostet 29. Sept. 2023 · Shawna James

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Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

Gepostet 23. Jan. 2025 · Carrie Doring

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Feature Request Summary:  Help Center should have an API endpoint for Article Verification, or attributes within the ex...

Gepostet 28. Dez. 2022 · Sam

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Currently, when my customers follow a section in my Knowledge Base, if I add a new article in this section, they receive...

Gepostet 06. Feb. 2015 · Joris Heuberger

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We would like to request a supported method to have an ‘Internal’ section to the bottom of articles that are visible to ...

Gepostet 19. Feb. 2025 · Stuart French

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Hi, I’m looking for a way to single-source small pieces of content, kind of like Zendesk Content Blocks, but for smalle...

Gepostet 13. Nov. 2022 · Steven Geller

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We migrated our old WordPress-based help site to Zendesk's Help Center.  Our plan was to set up an Nginx wildcard r...

Gepostet 24. Okt. 2024 · Matt Dietsche

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Hi there,   I'd like to add hover over dropdown menus in our help center that reflect the Category/section hierarchy set...

Gepostet 14. Feb. 2025 · Kelly Johnson

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Hi ZD team! We would like to see an internal commenting feature added to Zendesk guide articles. It would be something s...

Gepostet 14. Aug. 2020 · Katie Murray

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