Vor Kurzem aufgerufene Suchen

Keine vor kurzem aufgerufene Suchen

Feedback - Help Center (Guide)

Share your feedback, ideas and experiences related to the use of the Zendesk Help Center (Guide).

Neuer Post
Alle anzeigen
    Nach neuester Aktivität sortieren
      Customize Login Page of End Users
      Nicht geplant
      I would like to customize our end user's log in page. Currently while they are log in, the page is default designed and ...

      Gepostet 21. März 2023 · Furkan Gündüz

      10

      Follower

      9

      Stimmen

      5

      Kommentare

      Hide Ticket Forms based on Customer Organisation
      I'm aware there is an article on this issue but it is outdated for our theme version (Copenhagen 4.2.3). We have never c...

      Gepostet 19. Dez. 2024 · Andrew English

      4

      Follower

      2

      Stimmen

      5

      Kommentare

      Light Agents comments to their own tickets via Help Center should be visible in Help Center
      Feature Request Summary:  Comments by Light Agents via Help Center to their own tickets (= where they are the requester...

      Gepostet 01. März 2022 · Josef Prandstetter

      14

      Follower

      15

      Stimmen

      8

      Kommentare

      Bot/AI Agent searching articles restricted to a section of the Guide
      It would be great if the bot could narrow the search for articles to a specific section of the Guide in order to optimis...

      Gepostet 30. Jan. 2025 · José Antonio Viejo Rodríguez

      1

      Follower

      0

      Stimmen

      1

      Kommentar

      Suggested search result discrepancies
      Hi Zendesk team!Typing Custom Field into the search box in our help center returns very different suggested results comp...

      Gepostet 30. Jan. 2025 · Ben Spry

      2

      Follower

      0

      Stimmen

      1

      Kommentar

      Allow admins to set a different management permission as the default in Guide
      Geplant
      We have created a second management permission profile in Guide to allow agents to have additional privileges on article...

      Gepostet 20. Dez. 2021 · Ylan Muller

      16

      Follower

      19

      Stimmen

      11

      Kommentare

      Text wrapping and image alignment for images in Knowledge Base articles?
      I see that images in content blocks can now be aligned and formatted with text wrapping; is there a reason that this isn...

      Gepostet 13. Dez. 2022 · Renée Meloche

      6

      Follower

      1

      Stimme

      4

      Kommentare

      Use Markdown in the editor to create Knowledge Center / Guide Articles?
      Beantwortet
      I see about using Markdown for agents in tickets, but I really really want to be able to type my articles in mark down. ...

      Gepostet 04. Feb. 2022 · Lisa Parker

      15

      Follower

      6

      Stimmen

      10

      Kommentare

      Need to arrange promoted articles
      Need the ability to arrange the promoted articles that display on the homepage.  Would love to see this added to the Ar...

      Gepostet 03. Apr. 2023 · Jane M Langschied

      5

      Follower

      7

      Stimmen

      3

      Kommentare

      Product Feedback: Videos in Help Center
      Hi Team,  We have noticed that Videos on the Help Center can only be displayed through online video streaming platforms ...

      Gepostet 20. Juni 2024 · Atanas Tomov

      3

      Follower

      5

      Stimmen

      2

      Kommentare