Vor Kurzem aufgerufene Suchen

Keine vor kurzem aufgerufene Suchen

Feedback - Help Center (Guide)

Share your feedback, ideas and experiences related to the use of the Zendesk Help Center (Guide).

Neuer Post
Alle anzeigen
    Nach neuester Aktivität sortieren
      Guide Articles - export to PDF
      It would be beneficial for Zendesk to provide an option or button for end users and/or agents to download articles to PD...

      Gepostet 13. Mai 2021 · Gary Mariscal

      72

      Follower

      80

      Stimmen

      58

      Kommentare

      Ticket search to include both custom ticket fields as well as ticket conversation text
      Hello and good morning from a cloudy Denmark! I have a product update feature request.    When my customer goes into the...

      Gepostet 05. März 2025 · Mattias Malré

      1

      Follower

      0

      Stimmen

      1

      Kommentar

      ability to filter by multiple statuses in the end-user view
      Hello, In the end-user view, it is not possible to select multiple statuses simultaneously. As a result, clients are req...

      Gepostet 08. Nov. 2024 · Benoît VISEUR

      3

      Follower

      0

      Stimmen

      3

      Kommentare

      Feature request - Enable hyperlink rendering for Ticket form submissions
      Feature Request Summary: Enable hyperlink rendering for Ticket form submissions. Description/Use Cases: When a u...

      Gepostet 13. Aug. 2021 · A.J. Bouchard

      8

      Follower

      7

      Stimmen

      4

      Kommentare

      Feature request: "Lock" icon in private articles on the Help Center
      Feature Request Summary:  Make “Lock” icon more clear in terms of meaning. Description:  In Help Center articles, if ...

      Gepostet 25. März 2024 · Kirill Akimov

      7

      Follower

      5

      Stimmen

      4

      Kommentare

      I need to enable the SLA so that customers can see it in the help center
      I need to enable the SLA so that customers can see it in the help center

      Gepostet 27. Jan. 2025 · Lucas Almeida

      2

      Follower

      1

      Stimme

      4

      Kommentare

      Enable end-users to view all their multibrand requests on a single Help Center
      Feature Request Summary:  Zendesk Help Center should have an option that would allow an end user to see all his request...

      Gepostet 24. Mai 2022 · Nicolas Monchaux

      41

      Follower

      59

      Stimmen

      29

      Kommentare

      Feature Request: Multi Select Field - Make Conditional
      Our forms would benefit from a conditional Multi-select field.  We currently have multiple check boxes that are conditi...

      Gepostet 17. Okt. 2022 · Martha

      12

      Follower

      18

      Stimmen

      8

      Kommentare

      Drop Down Field: Searchable
      Geplant
      The Drop Down field is limited to scrolling and selecting the values. It would be great to have an integrated search to ...

      Gepostet 23. Apr. 2018 · Julian

      111

      Follower

      136

      Stimmen

      85

      Kommentare

      Add sort filters (date, relevance) to default search results
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

      Gepostet 23. Jan. 2025 · Carrie Doring

      2

      Follower

      1

      Stimme

      2

      Kommentare