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Feedback - Help Center (Guide)

Share your feedback, ideas and experiences related to the use of the Zendesk Help Center (Guide).


As part of of our employee termination process, sometimes user accounts are deleted from our Zendesk instance before we ...

Gepostet 01. Juli 2021 · Jimmy Rufo

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Based on https://support.zendesk.com/hc/en-us/community/posts/360033644874-Customising-organization-subscription-email-t...

Gepostet 12. Apr. 2021 · Alejandro Colon

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The Knowledge Capture app in Zendesk Support currently pulls in all published articles from a brand. We would like the ...

Gepostet 16. Juni 2021 · Ryan Boyer

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Feature Request Summary:  Zendesk Guide should have standard formatting option for yellow notes and blue tips boxes in ...

Gepostet 09. Aug. 2021 · Rachel Scriven

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Hi team,I have many customers requested to increase 1MB per translation for Guide article size, and there is a limitatio...

Gepostet 10. Feb. 2025 · Chen Shihai

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We need the ability to add a "Labels" column to the list of articles in Guide so that it will display in our Saved Lists...

Gepostet 15. Juni 2021 · Fiona Dirom

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Feature Request Summary:  One ubiquitous and critical button in pretty much all other WYSIWYG tool bars is confoundingl...

Gepostet 01. Apr. 2022 · Joel Sandi

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I would like to customize our end user's log in page. Currently while they are log in, the page is default designed and ...

Gepostet 21. März 2023 · Furkan Gündüz

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I'm aware there is an article on this issue but it is outdated for our theme version (Copenhagen 4.2.3). We have never c...

Gepostet 19. Dez. 2024 · Andrew English

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Feature Request Summary:  Comments by Light Agents via Help Center to their own tickets (= where they are the requester...

Gepostet 01. März 2022 · Josef Prandstetter

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