Vor Kurzem aufgerufene Suchen


Keine vor kurzem aufgerufene Suchen

Feedback - Help Center (Guide)

Share your feedback, ideas and experiences related to the use of the Zendesk Help Center (Guide).


It would be great if the bot could narrow the search for articles to a specific section of the Guide in order to optimis...

Gepostet 30. Jan. 2025 · José Antonio Viejo Rodríguez

1

Follower

0

Stimmen

1

Kommentar


Hi Zendesk team!Typing Custom Field into the search box in our help center returns very different suggested results comp...

Gepostet 30. Jan. 2025 · Ben Spry

2

Follower

0

Stimmen

1

Kommentar


We have created a second management permission profile in Guide to allow agents to have additional privileges on article...

Gepostet 20. Dez. 2021 · Ylan Muller

16

Follower

19

Stimmen

11

Kommentare


I see that images in content blocks can now be aligned and formatted with text wrapping; is there a reason that this isn...

Gepostet 13. Dez. 2022 · Renée Meloche

6

Follower

1

Stimme

4

Kommentare


I see about using Markdown for agents in tickets, but I really really want to be able to type my articles in mark down. ...

Gepostet 04. Feb. 2022 · Lisa Parker

15

Follower

6

Stimmen

10

Kommentare


Need the ability to arrange the promoted articles that display on the homepage.  Would love to see this added to the Ar...

Gepostet 03. Apr. 2023 · Jane M Langschied

5

Follower

7

Stimmen

3

Kommentare


Hi Team,  We have noticed that Videos on the Help Center can only be displayed through online video streaming platforms ...

Gepostet 20. Juni 2024 · Atanas Tomov

3

Follower

5

Stimmen

2

Kommentare


It would be neat, when we make a change to an articles publish/unpublish status that we can leave a comment as to why th...

Gepostet 19. Sept. 2024 · Aaran Chilinski - Customer Success Developer

7

Follower

6

Stimmen

5

Kommentare


For those of us using a customized theme, especially right after a big migration from another platform, it would be very...

Gepostet 09. Jan. 2025 · Katerina Soumani

3

Follower

1

Stimme

3

Kommentare


Update: I think this feature for Guide Enterprise solves the need here, so updating the feature request to allow lower-l...

Gepostet 18. Feb. 2022 · Emily Riccardi

8

Follower

3

Stimmen

6

Kommentare