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Feedback - Help Center (Guide)

Share your feedback, ideas and experiences related to the use of the Zendesk Help Center (Guide).


We brand our Help Center with CSS. This works fine for the home page and the "submit a request" page. The branding isn'...

Gepostet 12. Sept. 2013 · Ronny

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Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

Gepostet 27. Nov. 2023 · Morgan

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The Helpcenter.user object offers limited data to Guide from Support - namely, things like basic profile info (name, ema...

Gepostet 13. Apr. 2021 · Sam

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Post Title:  Feedback Request: Collapsible Headers built-in to the Help Center article editor toolbar Feature Request...

Gepostet 01. Mai 2023 · Manraj Singh

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Hello everyone, We noticed that currently Guide: Articles does not include a dedicated export that allows you to downlo...

Gepostet 02. Juni 2023 · Atanas Tomov

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Hello, I need to display the article list in alphabetical order by title. But, it seems like while I can sort on (e.g.)...

Gepostet 14. Apr. 2022 · Stephen Kairys

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Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

Gepostet 24. Jan. 2025 · Nicholas DiCola

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以下の記事を参照し、フォームの内容を事前に入力済みでURL化が出来ます。 事前入力済みチケットフォームの作成 – Zendeskヘルプ   事前入力済みチケットフォームの事前に設定した項目の内容を エンドユーザー側で編集できないように一部固...

Gepostet 16. Okt. 2024 · 村田 龍也

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We are currently working on going live with our webshop for Andorra (English) & Albania (English), but the countries are...

Gepostet 13. Aug. 2024 · Mathilde

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It would be super helpful if Zendesk would implement a more full-featured TinyMCE editor like the one found here. And if...

Gepostet 22. Jan. 2020 · David Bjorgen

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