Vor Kurzem aufgerufene Suchen

Keine vor kurzem aufgerufene Suchen

Feedback - Help Center (Guide)

Share your feedback, ideas and experiences related to the use of the Zendesk Help Center (Guide).

Neuer Post
Alle anzeigen
    Nach neuester Aktivität sortieren
      Advanced TinyMCE Editor
      Geplant
      It would be super helpful if Zendesk would implement a more full-featured TinyMCE editor like the one found here. And if...

      Gepostet 22. Jan. 2020 · David Bjorgen

      11

      Follower

      11

      Stimmen

      7

      Kommentare

      Help Center (Guide) Placing the same article in multiple sections/categories
      This is both a request and a query: I recently came across a forum discussion where the possibility of adding an article...

      Gepostet 09. Jan. 2025 · Katerina Soumani

      3

      Follower

      1

      Stimme

      3

      Kommentare

      HTTP response headers of help center
      Feature Request Summary:  Either Zendesk Guide make the following HTTP response headers for their help centers mandator...

      Gepostet 21. Juni 2022 · Martin Sasse

      15

      Follower

      10

      Stimmen

      9

      Kommentare

      Missing Countries in the Help Center (Guide)
      As a company expanding into new markets, we are encountering challenges due to the Help Center’s lack of support for cer...

      Gepostet 03. Jan. 2025 · Mathilde

      1

      Follower

      0

      Stimmen

      1

      Kommentar

      Salesforce Integration: allow sync of Zendesk articles to Salesforce
      It should be possible to create articles in Zendesk and to import/synchronize them with Salefore Knowledge DB.

      Gepostet 13. Apr. 2023 · Rafaella Braconi

      4

      Follower

      2

      Stimmen

      3

      Kommentare

      Embed a PDF in Help Center articles
      Having the ability to embed a PDF file into an article would be really beneficial to our clients and myself (the keeper ...

      Gepostet 30. Dez. 2015 · Knowledge Services

      37

      Follower

      10

      Stimmen

      35

      Kommentare

      Create easy options to control link metadata
      Zendesk should create easier options to control metadata in links. Whenever I share links from our help center, I have n...

      Gepostet 09. Jan. 2025 · Molly Exten

      1

      Follower

      2

      Stimmen

      1

      Kommentar

      特定の記事（Guide）閲覧者にメールを配信するためのトリガ機能の追加
      Guide内で作成した特定の記事を閲覧したエンドユーザーに向けて、自動でメールもしくはメッセージを配信できるようなトリガの追加を希望します。

      Gepostet 25. Dez. 2024 · Ueda

      3

      Follower

      0

      Stimmen

      4

      Kommentare

      Global and Brand Specific Variables in Content Blocks
      Request Summary As a Guides user, when I add a content block to an article, the content block will inherit specific term...

      Gepostet 30. Okt. 2023 · Royce

      4

      Follower

      5

      Stimmen

      3

      Kommentare

      Additional Bulk Article - "Publish in section"
      Nicht geplant
      I see the topic posted, Bulk Changes to Guide Sections and Articles https://support.zendesk.com/hc/en-us/community/pos...

      Gepostet 21. März 2019 · Matt McCluskey

      53

      Follower

      53

      Stimmen

      50

      Kommentare