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Feedback - Help Center (Guide)

Share your feedback, ideas and experiences related to the use of the Zendesk Help Center (Guide).

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      Show the found matches count in the code editor on Guide
      When I search a phrase in the Guide code editor, it will highlight and jump to the phrase, but it doesn't tell me how ma...

      Gepostet 13. Mai 2021 · CJ Johnson

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      Maintenance Mode for Guide
      As a Zendesk admin, I would like to see a feature that would allow you to put the help center in a maintenance mode. Whe...

      Gepostet 26. Apr. 2021 · Justin Federico

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      Add Submit A Request for Agents
      Abgeschlossen
      On the forums page it would be great if submit a request was there for agents as well as end users.  Agents for us can ...

      Gepostet 05. Juni 2014 · Mcconnon, Carl

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      [Scoped search in Knowledge base] is Incomplete
      Hi. [Scoped search in Knowledge base] is only works on category pages.Searching on section pages and article pages will...

      Gepostet 28. Mai 2021 · 平中　大次郎

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      Show section language on pop-up when creating new article
      Created on behalf of José Luis' post here Issue: section selection/distinction is not intuitive if we have multiple Gui...

      Gepostet 05. Aug. 2021 · Pedro Rodrigues (opservator.com)

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      Chinese Style Sheets
      I'm new to the community, and not much of Zendesk user (work in IT). However, my team notified me that they saw this in ...

      Gepostet 15. Apr. 2021 · James Preston

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      Labels "Score", "Scores", and "Scoring" Do Not Return Article Results
      I have an article called "Can I change the scores I gave to a poem?" with labels "score", "scores", and "scoring". In ...

      Gepostet 05. Aug. 2021 · Get Lit Support

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      Bug @ Guide: Suggested Google Analytics Tracking ID Nomenclature is not up-to-date
      Google recently updated the format of their Google Analytics tracking IDs. Right now at Guide you can only see the lega...

      Gepostet 07. Juni 2021 · Josef Prandstetter

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      What's New webinar - March 3, 2021
      What's new at Zendesk: March 2021 - Americas Helping businesses create great customer experiences has been in Zendesk...

      Gepostet 27. Feb. 2021 · Dave Dyson

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      What's New at Zendesk: May 2021
      Zendesk lets you meet customers wherever they are, sets teams up for success, and keeps your business in sync. This q...

      Gepostet 10. Juni 2021 · Dave Dyson

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