Vor Kurzem aufgerufene Suchen

Keine vor kurzem aufgerufene Suchen

Feedback - Help Center (Guide)

Share your feedback, ideas and experiences related to the use of the Zendesk Help Center (Guide).

Neuer Post
Alle anzeigen
    Nach neuester Aktivität sortieren
      Closing ticket not clear enough for final customer
      We have several customer complaints who sent a message > receive answer bot request > and close their demand by clicking...

      Gepostet 23. Juli 2021 · Dorian

      1

      Follower

      2

      Stimmen

      2

      Kommentare

      Answer Bot - Show transcript to Chat agents
      Hi guys, Upon starting with Answer Bot, we found that transcripts of the conversation the end-user has with the Answer ...

      Gepostet 07. Nov. 2019 · Jalle van Goor den Oosterlingh

      8

      Follower

      10

      Stimmen

      5

      Kommentare

      Images link are getting broke for multiples reasons
      Images link broke randomly, I asked support and got different solution, therefore the causes are multiples and most of t...

      Gepostet 06. Aug. 2021 · Loic Narbonne

      4

      Follower

      1

      Stimme

      2

      Kommentare

      Don't convert an upvote to a downvote
      I find that I regularly try to upvote a feature request in the help center here and I see the upvote count drop because ...

      Gepostet 24. Okt. 2019 · Dan Cooper

      4

      Follower

      3

      Stimmen

      3

      Kommentare

      Feature Request - format links from Knowledge Capture in Live Chat
      Feature Request Summary:  Allow cleanly formatted URLs to be inserted into a chat from Knowledge Capture instead of a f...

      Gepostet 13. Juli 2021 · Dani

      5

      Follower

      4

      Stimmen

      1

      Kommentar

      Improvement suggestion for Article Verification for Guide
      - Filter for language would be helpful as this exists within the Guide > Manage Articles > Needs Verification but not in...

      Gepostet 30. Sept. 2019 · Gemma Atkins

      7

      Follower

      5

      Stimmen

      9

      Kommentare

      Can you add an option to rename a language?
      I added German and French languages to my help recently and then created some articles in these languages. Then I realiz...

      Gepostet 20. Aug. 2021 · Yulia Ivanova

      3

      Follower

      0

      Stimmen

      4

      Kommentare

      Default Edit Bar to Closed: Links to Headers Land Too Low
      Many of our knowledge base users are internal agents or even admins. For agents & admins, links to headers are hidde...

      Gepostet 11. Mai 2021 · Casey Birkholz

      3

      Follower

      0

      Stimmen

      3

      Kommentare

      Updated article sorting when adding a hyperlink
      For those of you who have been editing help articles for more than six months, I'd like to know if you've noticed a chan...

      Gepostet 23. Juli 2021 · Maddy Bloomer

      3

      Follower

      2

      Stimmen

      4

      Kommentare

      What's New at Zendesk: August 2021
      This quarter, we’re trying something new with What’s New. Our event now lives on a fresh platform where you can expl...

      Gepostet 20. Aug. 2021 · Dave Dyson

      1

      Follower

      0

      Stimmen

      0

      Kommentare