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Feedback - Help Center (Guide)

Share your feedback, ideas and experiences related to the use of the Zendesk Help Center (Guide).


We brand our Help Center with CSS. This works fine for the home page and the "submit a request" page. The branding isn'...

Gepostet 12. Sept. 2013 · Ronny

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Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

Gepostet 27. Nov. 2023 · Morgan

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Hello, I need to display the article list in alphabetical order by title. But, it seems like while I can sort on (e.g.)...

Gepostet 14. Apr. 2022 · Stephen Kairys

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Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

Gepostet 24. Jan. 2025 · Nicholas DiCola

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以下の記事を参照し、フォームの内容を事前に入力済みでURL化が出来ます。 事前入力済みチケットフォームの作成 – Zendeskヘルプ   事前入力済みチケットフォームの事前に設定した項目の内容を エンドユーザー側で編集できないように一部固...

Gepostet 16. Okt. 2024 · 村田 龍也

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We are currently working on going live with our webshop for Andorra (English) & Albania (English), but the countries are...

Gepostet 13. Aug. 2024 · Mathilde

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It would be super helpful if Zendesk would implement a more full-featured TinyMCE editor like the one found here. And if...

Gepostet 22. Jan. 2020 · David Bjorgen

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This is both a request and a query: I recently came across a forum discussion where the possibility of adding an article...

Gepostet 09. Jan. 2025 · Katerina Soumani

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As a company expanding into new markets, we are encountering challenges due to the Help Center’s lack of support for cer...

Gepostet 03. Jan. 2025 · Mathilde

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It should be possible to create articles in Zendesk and to import/synchronize them with Salefore Knowledge DB.

Gepostet 13. Apr. 2023 · Rafaella Braconi

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