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Announcements

Follow this topic for timely updates about the Zendesk Community and general Zendesk information. Stay informed about new features and initiatives, and join the conversation with fellow community members. Together, let's foster a more informed and connected Zendesk Community.


Hey there Zendesk community! We are excited to announce the upcoming Zendesk AI Summit, happening on October 9th. Prepar...

Gepostet 07. Aug. 2024 · Brett Bowser

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Hello Community, Happy Zendesk Showcase day in New York City!We are thrilled to announce an Early Access Program (EAP) f...

Gepostet 04. Okt. 2023 · Brett Bowser

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Update: Merging suggestions is now generally available. See Merging related tickets based on suggestions (https://suppor...

Gepostet 13. März 2024 · Shawna James

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Happy Monday my fellow community friends! I'm excited to share that we have launched an new early access program for Ent...

Gepostet 09. Okt. 2023 · Brett Bowser

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Dear Zendesk Community members, We are thrilled to announce the new open EAP for Side Conversation Child Tickets Enhance...

Gepostet 23. Sept. 2024 · Shawna James

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Hello,   When will we have certification for Zendesk for administrator in Portuguese or Spanish?   Thanks!    Att,

Gepostet 05. Sept. 2024 · Roger Souza

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Get your early access pass! We're excited to announce that Zendesk Relate 2024 is scheduled for April 16-18 in the ci...

Gepostet 09. Nov. 2023 · Brett Bowser

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Hello everyone! The Zendesk WFM team is thrilled to announce access to a new program for tracking agent productivity. Le...

Gepostet 23. Juli 2024 · Shawna James

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Join us on August 1st for an exciting event, "How to Prepare Your Team for AI-Driven CX." Discover best practices to get...

Gepostet 18. Juli 2024 · Devan La Spisa

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Hello,   I'm following the instructions provided in an email about the above issue. In mobile SDK in settings we have no...

Gepostet 28. Mai 2024 · Nathalie

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