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Announcements

Follow this topic for timely updates about the Zendesk Community and general Zendesk information. Stay informed about new features and initiatives, and join the conversation with fellow community members. Together, let's foster a more informed and connected Zendesk Community.


Olá! Neste momento, quero levar a comunidade Zendesk para o próximo nível, aumentando o maior número de usuários na Amér...

Gepostet 16. Feb. 2024 Â· Roger Souza

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Hello Zendesk community,  We're excited to roll out the early access program for Brand Spaces! This feature allows agen...

Gepostet 20. Feb. 2024 Â· Brett Bowser

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Hey Zendesk Community, Are you eager to learn how iconic retail experiences transition to the online world? Then you ...

Gepostet 04. März 2024 Â· Brett Bowser

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Hey there Zendesk Community! We are excited to announce that the agenda for Relate 2024 is officially up and running!...

Gepostet 31. Jan. 2024 Â· Brett Bowser

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Hey there Zendesk community! We're excited to roll out our brand-new community topic: What's New! This space is craft...

Gepostet 05. März 2024 Â· Brett Bowser

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Hello Community!    We are thrilled to share two new EAP's launching to our Community around generative search. Please r...

Gepostet 16. Apr. 2024 Â· Shawna James

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Hello Community! We're thrilled to share that we're working on an exciting new feature for Zendesk in the world of Trus...

Gepostet 13. März 2024 Â· Shawna James

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This feature was released on March 6, 2024, and its EAP has ended. See Using generative AI to expand and enhance the to...

Gepostet 26. Okt. 2023 Â· Brett Bowser

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Hey Zendesk Community, We've got a fresh podcast episode that's right up your alley if AI in CX has been on your mind...

Gepostet 15. Feb. 2024 Â· Brett Bowser

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Hello, Community! Join us for part two of our insightful discussion with Joey Edwards-Lebair, the esteemed Senior Custo...

Gepostet 05. Feb. 2024 Â· Brett Bowser

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