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Feedback - Community Forums (Gather)

Your place to share feedback on Zendesk Community Forums (Gather) with our product team.

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      Call for feedback - Zendesk Guide Communities research initiative
      Hey everyone, The Zendesk Guide team is looking to start doing some additional research around our Communities feature....

      Gepostet 31. Aug. 2018 · Oscar Junker

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      Approve pending posts IN-POST?
      Abgeschlossen
      This is one tiny thing that drives me bonkers, and maybe there's a way around it, but I can't figure it out...We occasio...

      Gepostet 07. Dez. 2017 · Pulse

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      Need Agent dashboard for Community
      I would like to support a customer by the community forum and not only via a private ticket. Private ticket is visible o...

      Gepostet 18. Mai 2017 · Stefano

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      Easily link to a Community Post
      Good morning!  I love how easy it is to link to an article when creating a new article in the Guide. Everyone on our te...

      Gepostet 01. Juli 2020 · Maggie St.Clair

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      Integrate the Community Post counts (# of Posts/ # of followers) to be included on Section blocks
      To facilitate our need to have an overall "Community" block on our Help Center side that dives into several different ty...

      Gepostet 24. Okt. 2019 · Jeremy Robinson

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      What is the future for Zendesk Community?
      Beantwortet
      We are looking to build a genuine 'community' space - not just a modified Support environment.  This means we are lookin...

      Gepostet 21. Nov. 2017 · Paul Clark

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      Category wise community topics
      It would be good to have the same structure for the community as we have currently for the knowledgebase. For example:  ...

      Gepostet 06. Aug. 2018 · Manish Kumar

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      Better Community/Gather Triggers
      Our organization is set up to moderate all posts, however, I can see no easy way to notify the poster that "Hey your pos...

      Gepostet 17. Aug. 2020 · James Pellizzi

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      Deleted information for Posts
      Please provide a solution to identify posts that have been deleted. I suggest returning all posts with a deleted_at prop...

      Gepostet 23. Apr. 2021 · Developer

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      Gather does not filter out mentions that are in different user's segments applied to topics. Is this expected behavior?
      Beantwortet
      When utilizing the User Segment's feature to allow only certain users access to certain topics, I expect that the mentio...

      Gepostet 23. Apr. 2021 · Mike Khirallah

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