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Feedback - Reporting and analytics (Explore)

Share your feedback, ideas and experiences related to the use of reporting and analytics (Explore).


We would love to understand how important it is for you and your company to be able to limit the ability to delete and e...

Gepostet 05. Aug. 2024 · Patrycja Picha

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Hello, Zendesk community! Now that we’ve released the new Explore dashboard builder, we've revised our plan and put toge...

Gepostet 19. Okt. 2023 · Walter Bellante

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Welcome to the Product Feedback Topic for Zendesk's Reporting & Analytics (Explore)! No one knows our products better ...

Gepostet 29. Sept. 2023 · Shawna James

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We have launched a new feedback form for your product feedback and feature requests. This format is meant to help our PM...

Gepostet 29. Sept. 2023 · Shawna James

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In the legacy Explore dashboard, when you select “Schedule” there is an option to customize the message that is sent wit...

Gepostet 25. Feb. 2025 · Joseph Garcia

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We've tried to replicate our dashboards on the new Dashboard Builder, but we're coming up against one specific blocker t...

Gepostet 27. Feb. 2025 · D.Fitz

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In the new beta dashboard builder, it is very easy to accidentally delete an entire dashboard because the button to dele...

Gepostet 04. Okt. 2023 · Jordan Means

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Found this is a limitation while trying to compare Agent metrics against global team metrics.While it is doable hardcodi...

Gepostet 18. Apr. 2024 · Tiziano Di Rauso

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Feature Request Summary:  Zendesk Explore should have a way to see problem ticket IDs, the subject of problem tickets, ...

Gepostet 27. Feb. 2023 · Kelley Ring

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I recently tried to create a custom attribute that used the DATE_DIFF() function to get the time between 2 custom timest...

Gepostet 20. Okt. 2021 · Joanna Kime

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