Feedback - Reporting and analytics (Explore)
Neuer PostShare feedback or ideas to improve the Zendesk Explore product, vote on ideas you like, and hear from other users.
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Agent "Total Online Time" reporting. Geplant64 Stimmen 114 Kommentare
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Sending a Scheduled Query in Explore Geplant55 Stimmen 35 Kommentare
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Option for percentile as aggregator Geplant38 Stimmen 18 Kommentare
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Query Permissions Geplant33 Stimmen 26 Kommentare
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Assignee choicelist includes all users Geplant28 Stimmen 32 Kommentare
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Explore - Dashboard Email Delivery options Geplant26 Stimmen 28 Kommentare
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Improve PDFs Generated From Reports Geplant25 Stimmen 14 Kommentare
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Reporting on 'Total online time' and 'Time available' metrics Geplant17 Stimmen 21 Kommentare
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Limitations for Messaging reporting in Agent workspace Geplant15 Stimmen 22 Kommentare
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Feature request: Ability to schedule a single report from a dashboard which contains reports across multiple tabs. Geplant15 Stimmen 10 Kommentare
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New Metric - Agent's Status Activity Geplant12 Stimmen 8 Kommentare
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Away status and reporting Geplant10 Stimmen 17 Kommentare
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Knowledge Base Dataset: Feedback on Metrics & Attributes Geplant8 Stimmen 17 Kommentare
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Chat Concurrency : Explore reporting is an incomplete replacement for Insights Geplant8 Stimmen 59 Kommentare
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A way to measure % of customers deflection for Guide Geplant6 Stimmen 9 Kommentare
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General Explore frustrations... Geplant5 Stimmen 10 Kommentare
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Send query to the bottom of dashboard Geplant5 Stimmen 1 Kommentar
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Missing Historic Attributes in Explore Geplant5 Stimmen 5 Kommentare
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Zendesk Chat Status Not in Explore Geplant4 Stimmen 3 Kommentare
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Prompt for title or add (copy) when "Save as new" is selected on a query. Geplant3 Stimmen 4 Kommentare
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Downloading queries give only raw data Geplant3 Stimmen 7 Kommentare
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Dashboards should not always be in edit mode Geplant3 Stimmen 8 Kommentare
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New Zendesk Explore metric showing active Talk agents in the hotline Geplant2 Stimmen 2 Kommentare