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Feedback - Reporting and analytics (Explore)

Share your feedback, ideas and experiences related to the use of reporting and analytics (Explore).

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      Share queries without having to add to a dashboard
      We need to be able to share individual queries with users/groups. Having to add these to a dashboard and then share the...

      Gepostet 21. Jan. 2021 · Mark Powell

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      Let me copy the titles and text on Dashboards
      I want to be able to copy text like query names from Dashboards directly. If I see something that looks wrong on a dashb...

      Gepostet 11. Feb. 2021 · CJ Johnson

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      Let me set the metric filter before report loads.
      You can’t adjust the range of results in the metric manipulations until the results load. Often, the results are too big...

      Gepostet 11. Feb. 2021 · CJ Johnson

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      Duration hours for ticket id for respective group
      Hi Team, I would want to know how many hours the respective ticket id's are pending in respecting group before its solv...

      Gepostet 04. Feb. 2021 · Pinto G

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      Need a report to show first messages from the tickets
      There is currently no way to pull out data showing the first message from a ticket. This feature would be a great help f...

      Gepostet 14. Okt. 2021 · Ruth Torres

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      Feature Request: Dynamic titles for filters
      Greetings! When creating a dashboard that uses the 'Dates' filter, we noticed that the date range is not shown. Instead...

      Gepostet 09. Aug. 2021 · Eric Norris

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      Add TITLECASE function
      Hi team. I see you have "UPPERCASE()" and "LOWERCASE()" functions available for custom attributes and metrics in Explore...

      Gepostet 10. Aug. 2021 · Owen Greenberg

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      Filter Talk and Chat data with custom user fields
      We use custom fields to organize our users. It would be helpful to be able to use these custom fields to as filters when...

      Gepostet 21. Aug. 2020 · Mylin Wright

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      Explore - Analyser les indicateurs par catégories sur le jeu de données Guide
      Je souhaite effectuer des analyses sur la base des catégories de mon centre d’aide (à partir du jeu de données Guide). A...

      Gepostet 05. Feb. 2021 · Antoine LEGARDINIER

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      FR - Knowledge Base Dataset
      We would like to be able to report on the number of article comments on a periodic basis. This could be done per all art...

      Gepostet 09. Feb. 2021 · Justin Federico

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