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Feedback - Reporting and analytics (Explore)

Share your feedback, ideas and experiences related to the use of reporting and analytics (Explore).

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      Explore: Downloaded PNG reports not displaying report name
      I've created a lot of reports in Explore but I'm finding that whenever I download a graph (as a PNG or a PDF), it doesn'...

      Gepostet 03. März 2021 · Jon Garrett

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      Data Export Limitations
      We had built a query compiling over 6 months worth of data that we needed to export to a csv. When attempting to export ...

      Gepostet 09. Apr. 2021 · Christopher Fellows

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      Publish dashboard to Guide
      It would be really good if you could publish live dashboards to Guide as a page rather than just linking to it in an art...

      Gepostet 17. März 2021 · Kieran Thorpe

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      Expose mappings of sets, attributes, metrics to queries usage
      I’d like to be able to see what reports utilize each set and custom attribute/metric. Right now you can’t see this, so d...

      Gepostet 11. Feb. 2021 · CJ Johnson

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      Let me deactivate or archive sets, groups, custom metrics, and custom attributes
      I want to be able to build and archive sets and custom metrics/attributes that aren’t actively being used on a dashboard...

      Gepostet 11. Feb. 2021 · CJ Johnson

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      EXPLORE>GUIDE>Knowledge Capture ADD Category
      Hi,  Please, add CATEGORY  in the data Knowledge Capture in EXPLORE > GUIDE Thanks a lot 

      Gepostet 18. März 2021 · ingrid MARIOTTI

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      Auto Solved and Solved Cases
      Hi team It would be nice to to be able to report on the # of auto-solved cases and # of 'manual' solved cases. And to ...

      Gepostet 04. Mai 2021 · derrek jennings

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      Repopulate Reporting Section
      It would be great; now that explore is live; to repopulate the reporting section. Since removing Insights, this whole ar...

      Gepostet 08. März 2021 · Bart

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      Having filters in place for scheduled delivery
      Our team is interested in using the scheduled delivery tool for our individual support teams, like IT, non-IT systems, a...

      Gepostet 22. Feb. 2021 · Samuel Johnson

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      Explore "Flaw"
      When using Explore for reports, it is very frustrating that my date range doesn't transfer to different tabs. Since I ca...

      Gepostet 23. Feb. 2021 · Melony Young

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