Vor Kurzem aufgerufene Suchen

Keine vor kurzem aufgerufene Suchen

Feedback - Reporting and analytics (Explore)

Share your feedback, ideas and experiences related to the use of reporting and analytics (Explore).

Neuer Post
Alle anzeigen
    Nach neuester Aktivität sortieren
      Explore, Knowledge Base Reports - include knowledge article modified date
      Hi there,   We have a number of client accessible articles that are outdated, and need updating.   I would like to be ab...

      Gepostet 20. Feb. 2025 · Gail Day

      2

      Follower

      1

      Stimme

      1

      Kommentar

      Exclude individual reports from Dashboard Data Restrictions
      We've tried to replicate our dashboards on the new Dashboard Builder, but we're coming up against one specific blocker t...

      Gepostet 27. Feb. 2025 · D.Fitz

      1

      Follower

      2

      Stimmen

      1

      Kommentar

      It is very easy to accidentally delete an entire dashboard in beta dashboard builder
      In the new beta dashboard builder, it is very easy to accidentally delete an entire dashboard because the button to dele...

      Gepostet 04. Okt. 2023 · Jordan Means

      3

      Follower

      3

      Stimmen

      2

      Kommentare

      Use "Assignee" as a dynamic metric filter
      Found this is a limitation while trying to compare Agent metrics against global team metrics.While it is doable hardcodi...

      Gepostet 18. Apr. 2024 · Tiziano Di Rauso

      2

      Follower

      4

      Stimmen

      2

      Kommentare

      Populating Problem Ticket Subject in Explore
      Feature Request Summary:  Zendesk Explore should have a way to see problem ticket IDs, the subject of problem tickets, ...

      Gepostet 27. Feb. 2023 · Kelley Ring

      21

      Follower

      19

      Stimmen

      17

      Kommentare

      DATE_DIFF() Between 2 Custom Attributes
      Nicht geplant
      I recently tried to create a custom attribute that used the DATE_DIFF() function to get the time between 2 custom timest...

      Gepostet 20. Okt. 2021 · Joanna Kime

      31

      Follower

      19

      Stimmen

      24

      Kommentare

      Filter Issues & Images
      Hi Team,   All our internal and customer reporting is run monthly for the full range of the previous month. We also cond...

      Gepostet 20. Feb. 2025 · Melanie Hobman

      1

      Follower

      0

      Stimmen

      1

      Kommentar

      Product Feedback: Web Forms in Explore
      Hello,    Currently, when an end-user submits a form via the Help Center Page - ticket will be created in Support with t...

      Gepostet 21. Feb. 2025 · Atanas Tomov

      1

      Follower

      0

      Stimmen

      1

      Kommentar

      End-user Device information in Explore
      Zendesk offers the option to display Device information for users that open a chat. This information can be useful in a ...

      Gepostet 25. Feb. 2025 · ivan.genchev

      1

      Follower

      0

      Stimmen

      1

      Kommentar

      Make the drill in function more clear in the new dashboard builder
      As the title says. The drill in function that I am accustomed to using, in the “legacy” dashboard builder, works a bit d...

      Gepostet 25. Feb. 2025 · Stephen McGirr

      1

      Follower

      0

      Stimmen

      1

      Kommentar