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Feedback - Reporting and analytics (Explore)

Share your feedback, ideas and experiences related to the use of reporting and analytics (Explore).

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      Retrieve ticket priority at key points in the life of the ticket
      Hello, Would it be possible in zendesk explore to have access to the ticket priority information at key moments of the ...

      Gepostet 14. Sept. 2021 · Anthony VIOLO

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      Phone Numbers in Explore
      Hey   We need to be able to have Incoming phone number in Explore, the closest article I could find was https://suppor...

      Gepostet 02. Sept. 2021 · Ollie

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      Live Ticket Tracker for Agent Performance
      IssueAgents do not have a live update of how many tickets they have replied to End GoalCreate a Dashboard in Explore th...

      Gepostet 12. März 2021 · Francisco Manalo

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      Second and Third Reply
      Hi Zendesk, Please have second and third reply time implemented in Explore

      Gepostet 30. Aug. 2021 · sushmitha.satish

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      API - USERS - Role Type - Searchable via Explorer
      I haven't seen any post on this - but that doesn't mean one doesn't exist. I'm floored that https://riskiq.zendesk.com/...

      Gepostet 17. Mai 2021 · Matt Brown

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      ExploreのSlackアプリ
      Exploreのダッシュボードを定期的にSlackに配信し、画像としてSlack上に展開する機能を持ったSlackアプリの追加、または、既存のSlackアプリへ機能を追加してほしい。メール配信では、Slack上に画像を直接表示させることがで...

      Gepostet 22. März 2021 · t.matsumoto

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      Explore Report date on date / quarter
      Hi just wondering if we could have a feature for auto show data for the last 3 month of a certain date filtered?I.E if w...

      Gepostet 30. Aug. 2021 · Coda Payments

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      Attribute ID consistency in datasets
      In order to get around the limits in Explore we need to export data for analysis in other BI tools. This is hard to do w...

      Gepostet 29. Apr. 2021 · Andreas Ramstad

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      Copy Column name
      About the new funcion: Selectable tables It can just copy the contents of tables but not Column name. It would be more...

      Gepostet 07. Mai 2021 · 蘇詩婷

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      Bring back the Filter other option
      Hi, On Zendesk explore, I used to be able to decompose a pie chart in smaller chunks in order to be able to dive in a s...

      Gepostet 01. Sept. 2021 · Giovanni Berthelot

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