Feedback - Ticketing System (Support)

Share feedback or ideas to improve the Zendesk Ticketing System (Support), vote on ideas you like, and hear from other users.

Can we keep the ticket's status as NEW after assignment until Agent manually updates? Geplant
- Javier Mejia
- 26. Oktober 2010 18:04
19 Stimmen 54 Kommentare
Unrestricted File Upload Vulnerability Geplant
- Login Test
- 9. April 2020 06:28
1 Stimme 10 Kommentare
identify from which social media account does the ticket was created if it's all listed under 1 brand Geplant
- Oriana J
- 18. November 2021 21:27
1 Stimme 1 Kommentar
View on Followers Geplant
- Polyglot Group
- 3. Februar 2020 02:04
8 Stimmen 6 Kommentare
Adding Fields To Views Geplant
- Brandon Tidd
- User Group Leader
- Community Moderator
- 19. November 2019 15:49
9 Stimmen 7 Kommentare
Business hours intervals Geplant
- Luis Antonio Rigual Narvaez
- 1. Oktober 2019 14:10
2 Stimmen 2 Kommentare
Feedback: Pathfinder Geplant
- Sebastian
- 29. Oktober 2019 11:57
15 Stimmen 17 Kommentare
Feature Request: Add trigger / automation support for adding Social Channels as Conditions Geplant
- Iree Skinkle
- 26. Juli 2021 19:48
1 Stimme 1 Kommentar