Feedback - Ticketing System (Support)
Neuer PostShare feedback or ideas to improve the Zendesk Ticketing System (Support), vote on ideas you like, and hear from other users.
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Feature Request: Change the Welcome Email Subject Line12 Stimmen 11 Kommentare
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Holiday Schedules - Early Release21 Stimmen 11 Kommentare
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Attach Files From Ticket To New Public Reply1 Stimme 0 Kommentare
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Feature Request: Placeholders showing as Name instead of Tag0 Stimmen 0 Kommentare
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Notifications if Email forwarding breaks1 Stimme 0 Kommentare
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Allow side conversation content to viewed via email notification8 Stimmen 6 Kommentare
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Need Image and hyperlink Support for Slack-Zendesk Integration Beantwortet1 Stimme 3 Kommentare
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When suspended ticket is recovered, view jumps back to first page1 Stimme 1 Kommentar
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Side Conversation Creation and Formatting Improvements8 Stimmen 5 Kommentare
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Custom ticket status issue2 Stimmen 1 Kommentar
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Mark Organizations upon creation Beantwortet0 Stimmen 3 Kommentare
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role configuration about rights to modify end user data Nicht geplant0 Stimmen 1 Kommentar
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Links for each single comment11 Stimmen 5 Kommentare
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Remember filters in Knowledge tab in the Context panel4 Stimmen 6 Kommentare
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Agreement of New Terms Popup Beantwortet0 Stimmen 2 Kommentare
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Agent Statuses1 Stimme 5 Kommentare
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View filters: Latest Updater field2 Stimmen 1 Kommentar
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Scheduling a Trigger5 Stimmen 3 Kommentare
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Internal Chat function while using Zendesk Agent Workspace9 Stimmen 13 Kommentare
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Adding extra details to Side Conversation1 Stimme 1 Kommentar
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Product feedback: tables in side conversations1 Stimme 1 Kommentar
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Feature Request: Add the ability to mark all users of an organization as suspended22 Stimmen 11 Kommentare
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Enable WYSIWYG formatting & HTML link pasting for messages5 Stimmen 5 Kommentare
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Que los clientes puedan volver a conversar con el Bot0 Stimmen 0 Kommentare
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New Feature: Attachments for Agents1 Stimme 0 Kommentare
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A copy past option beside ''ticket #00000''0 Stimmen 0 Kommentare
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Enable multi-channel ticket merging message0 Stimmen 0 Kommentare
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Lack of previous conversation on customer side0 Stimmen 0 Kommentare
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Customers/End-Users tab0 Stimmen 0 Kommentare
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Inability to select which email to send to and no notification for failed sent emails1 Stimme 0 Kommentare