Feedback - Ticketing System (Support)
Neuer PostShare feedback or ideas to improve the Zendesk Ticketing System (Support), vote on ideas you like, and hear from other users.
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Need to show SLA target status in Event Beantwortet0 Stimmen 2 Kommentare
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Links created when text has number sign Beantwortet2 Stimmen 5 Kommentare
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Issues receiving Emails Beantwortet0 Stimmen 1 Kommentar
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Translating Internal Notes Beantwortet0 Stimmen 2 Kommentare
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CC Functionality & Notifications Beantwortet0 Stimmen 6 Kommentare
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My internal notes are showing up as public replies and nobody at Zendesk is able to help me Beantwortet0 Stimmen 3 Kommentare
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Text Input Field Beantwortet1 Stimme 2 Kommentare
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View All Tickets For a Customer Without Clicking Profile Beantwortet1 Stimme 3 Kommentare
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Create/Update User Trigger Beantwortet0 Stimmen 1 Kommentar
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Unmerging users Beantwortet1 Stimme 1 Kommentar
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Bump Bump Solve Issue Beantwortet0 Stimmen 4 Kommentare
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Slack Integration Endpoint API Target Failures Beantwortet1 Stimme 5 Kommentare
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Event tracking when a visitor initiates the chat Beantwortet0 Stimmen 1 Kommentar
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Feature Request: Disable reply from customer Beantwortet1 Stimme 3 Kommentare
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CSAT Reviews Beantwortet1 Stimme 2 Kommentare
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New Agent Workspace - Public / Private Beantwortet14 Stimmen 3 Kommentare
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Support chat bubble unnecessary and poorly placed Beantwortet2 Stimmen 6 Kommentare
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Support icon appears over ticketing tools Beantwortet0 Stimmen 3 Kommentare
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visualisation chat Beantwortet0 Stimmen 3 Kommentare
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Webhook without ticket create time Beantwortet0 Stimmen 2 Kommentare
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Accessibility UI Options Beantwortet1 Stimme 1 Kommentar
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Internal/public notes edit Beantwortet3 Stimmen 1 Kommentar
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Add additional email for the same contact Beantwortet0 Stimmen 1 Kommentar
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Follow up Message in Whatsapp Messaging Beantwortet1 Stimme 1 Kommentar
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Feature request: Standard private comment OR public comment Beantwortet0 Stimmen 1 Kommentar
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Need help Beantwortet0 Stimmen 1 Kommentar
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Restricting Access to External ID Field to Administrators Beantwortet0 Stimmen 1 Kommentar
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Audit Logs need to be viewable in local time Beantwortet2 Stimmen 4 Kommentare
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the language preference does not affect custom fields and custom Views Beantwortet0 Stimmen 3 Kommentare
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CSAT Being Given to Incorrect Agent Beantwortet0 Stimmen 1 Kommentar