Feedback - Ticketing System (Support)
Neuer PostShare feedback or ideas to improve the Zendesk Ticketing System (Support), vote on ideas you like, and hear from other users.
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Product Feedback Post Template Angeheftet1 Stimme 0 Kommentare
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Product feedback guidelines & how to write a good feedback post Angeheftet0 Stimmen 0 Kommentare
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Service Level Agreements - please share your feedback! Angeheftet Angesagt2 Stimmen 23 Kommentare
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Triggers and Automations - please share your feedback. Angeheftet Angesagt0 Stimmen 18 Kommentare
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Add end-user as CC via Trigger or Automation470 Stimmen 507 Kommentare
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[Closed for comments] Add or Edit Tags on Closed tickets332 Stimmen 260 Kommentare
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[Closed for comments] Customization of the dashboard Nicht geplant264 Stimmen 203 Kommentare
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Ability to merge organizations Nicht geplant181 Stimmen 194 Kommentare
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Add 'Remove cc' trigger/automation action144 Stimmen 184 Kommentare
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Customize Status Field Values Geplant161 Stimmen 150 Kommentare
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Round Robin assignment Geplant82 Stimmen 114 Kommentare
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New Ticket Desktop Notification140 Stimmen 112 Kommentare
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Preserve Group and Assignee for user-generated follow-up tickets86 Stimmen 101 Kommentare
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Customize search results columns112 Stimmen 96 Kommentare
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Change text colour in Ticket editor Abgeschlossen59 Stimmen 90 Kommentare
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Random Satisfaction Surveys Nicht geplant40 Stimmen 88 Kommentare
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Restriction on individual tickets or groups Geplant88 Stimmen 81 Kommentare
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Views limitation Geplant84 Stimmen 80 Kommentare
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Ability to forward emails into an existing ticket48 Stimmen 79 Kommentare
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Admin tool request: List of suspended users Abgeschlossen78 Stimmen 73 Kommentare
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Ticket export tool for End-users (Export tickets by organization)65 Stimmen 73 Kommentare
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JIRA integration supports attachments61 Stimmen 69 Kommentare
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Feature Request - Ability to edit closed tickets86 Stimmen 67 Kommentare
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"Requester can see this comment" default setting91 Stimmen 67 Kommentare
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Audit Logs52 Stimmen 67 Kommentare
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Automatic Refresh in Views82 Stimmen 66 Kommentare
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Disable / Un-check 'Create follow-up' option49 Stimmen 66 Kommentare
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Stopping the reopening tickets by a ' Thank you ' response.64 Stimmen 66 Kommentare
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Prioritize Bounced Email Notification Geplant83 Stimmen 61 Kommentare
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Comment on comments in Facebook threads Beantwortet63 Stimmen 60 Kommentare