Feedback - Ticketing System (Support)
Neuer PostShare feedback or ideas to improve the Zendesk Ticketing System (Support), vote on ideas you like, and hear from other users.
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Draft mode in composer - We want your feedback :) Angeheftet-6 Stimmen 30 Kommentare
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Announcing Composer resize persistence - We need your feedback :) Angeheftet0 Stimmen 4 Kommentare
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Triggers & Automations - We want your feedback! Angeheftet Angesagt7 Stimmen 33 Kommentare
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Announcing Macros keyboard shortcut - We need your feedback :) Angeheftet2 Stimmen 19 Kommentare
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Product Feedback Post Template Angeheftet3 Stimmen 0 Kommentare
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Product feedback guidelines & how to write a good feedback post Angeheftet0 Stimmen 0 Kommentare
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Service Level Agreements - please share your feedback! Angeheftet3 Stimmen 32 Kommentare
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Add end-user as CC via Trigger or Automation Nicht geplant481 Stimmen 515 Kommentare
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[Closed for comments] Add or Edit Tags on Closed tickets341 Stimmen 260 Kommentare
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Ability to merge organizations Geplant195 Stimmen 204 Kommentare
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[Closed for comments] Customization of the dashboard Nicht geplant266 Stimmen 203 Kommentare
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Add 'Remove cc' trigger/automation action147 Stimmen 186 Kommentare
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Customize Status Field Values Abgeschlossen163 Stimmen 152 Kommentare
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Views limitation Abgeschlossen129 Stimmen 137 Kommentare
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Round Robin assignment Abgeschlossen86 Stimmen 136 Kommentare
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Feature Request - Ability to edit closed tickets Geplant146 Stimmen 127 Kommentare
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Change the order of the comments as an agent when viewing a ticket Geplant86 Stimmen 116 Kommentare
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New Ticket Desktop Notification143 Stimmen 112 Kommentare
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Preserve Group and Assignee for user-generated follow-up tickets98 Stimmen 106 Kommentare
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Customize search results columns Geplant126 Stimmen 104 Kommentare
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Automatic Refresh in Views113 Stimmen 102 Kommentare
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Ticket export tool for End-users (Export tickets by organization)76 Stimmen 97 Kommentare
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Ability to forward emails into an existing ticket57 Stimmen 91 Kommentare
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Change text colour in Ticket editor Abgeschlossen59 Stimmen 90 Kommentare
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Random Satisfaction Surveys - Set Sampling Rate Nicht geplant43 Stimmen 90 Kommentare
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Add categories (subviews, dropdown view) function to Views150 Stimmen 83 Kommentare
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Restriction on individual tickets or groups Abgeschlossen88 Stimmen 82 Kommentare
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SLA Alerting in Minutes Geplant67 Stimmen 80 Kommentare
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Audit Logs53 Stimmen 77 Kommentare
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Disable / Un-check 'Create follow-up' option57 Stimmen 75 Kommentare