Feedback - Ticketing System (Support)
Neuer PostShare feedback or ideas to improve the Zendesk Ticketing System (Support), vote on ideas you like, and hear from other users.
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Help Zendesk shape the future of our UI Customization initiative Angeheftet Angesagt5 Stimmen 4 Kommentare
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Product feedback guidelines & how to write a good feedback post Angeheftet0 Stimmen 0 Kommentare
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Product Feedback + Feature Request Post Template Angeheftet1 Stimme 3 Kommentare
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Feature Request: Brand specific SAML SSO Login0 Stimmen 0 Kommentare
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Add return_url when using SAML type SSO1 Stimme 0 Kommentare
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Restricted/unrestricted reassignment for agent/supervisor0 Stimmen 0 Kommentare
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Edit/update access only to assignee0 Stimmen 0 Kommentare
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Email forwarding0 Stimmen 0 Kommentare
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Feature Request: Allow adding/changing requester and/or cc1 Stimme 0 Kommentare
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Feature Request: Allow Lights Agents to be CC'd as regular users2 Stimmen 0 Kommentare
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Link field in ticket takes you to the customer view0 Stimmen 1 Kommentar
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Forwarded email attachments0 Stimmen 0 Kommentare
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Ability to stop employees from certain domains creating trial accounts0 Stimmen 0 Kommentare
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Capture the high importance email flag2 Stimmen 0 Kommentare
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outbound translation support for email0 Stimmen 1 Kommentar
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Attachments of side conversations can not be copied into the main correspondence!1 Stimme 1 Kommentar
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Show an "Unassigned" view for tickets that are not within a view2 Stimmen 5 Kommentare
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Auto-reply Feature Request: Show Articles relevant to requester's organization0 Stimmen 1 Kommentar
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Scheduling macro updates2 Stimmen 2 Kommentare
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Dark Mode2 Stimmen 1 Kommentar
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Allow agents to be able to add other agents to organizations0 Stimmen 1 Kommentar
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Out of Office app: Allow other roles to change agent status1 Stimme 1 Kommentar
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Follow up ticket - should be added all attachments of source ticket1 Stimme 1 Kommentar
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Scheduling macro updates1 Stimme 1 Kommentar
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Send button in a new Side conversation2 Stimmen 2 Kommentare
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Interference of "Hide Panel" Button with Scrollbar Functionality0 Stimmen 1 Kommentar
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Zendesk SDK - Support Form Conditional Fields2 Stimmen 1 Kommentar
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Bulk update flowbuilder responses to business hours during holidays4 Stimmen 2 Kommentare
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Multiple Welcome Email Templates for External Emails0 Stimmen 2 Kommentare