Feedback - Ticketing System (Support)
Neuer PostShare feedback or ideas to improve the Zendesk Ticketing System (Support), vote on ideas you like, and hear from other users.
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Announcing Macros keyboard shortcut - We need your feedback :) Angeheftet1 Stimme 17 Kommentare
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Announcing redesigned @mentions in composer - We need your feedback :) Angeheftet4 Stimmen 10 Kommentare
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Product Feedback Post Template Angeheftet1 Stimme 0 Kommentare
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Product feedback guidelines & how to write a good feedback post Angeheftet0 Stimmen 0 Kommentare
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Service Level Agreements - please share your feedback! Angeheftet Angesagt1 Stimme 29 Kommentare
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Triggers and Automations - please share your feedback. Angeheftet Angesagt0 Stimmen 18 Kommentare
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When submitting a request, the recommended articles in the form are opened in the same tab.0 Stimmen 0 Kommentare
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Why does Facebook integration pull in comments from posts for only one week?20 Stimmen 20 Kommentare
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Default to Most Recent Post in New Interface6 Stimmen 2 Kommentare
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Photos defaulting to an old outdated image tied to my email address (gmail)0 Stimmen 2 Kommentare
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Different Macro Behavior Based on Conditions ("Dynamic" Macros)0 Stimmen 1 Kommentar
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Change sender address when creating a NEW ticket on behalf of the requester43 Stimmen 36 Kommentare
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Add option to copy email address to user's email address dropdown6 Stimmen 9 Kommentare
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Agent Workspace Issue2 Stimmen 10 Kommentare
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Ability to Snooze tickets3 Stimmen 7 Kommentare
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Remove dashboard updates once ticket is viewed23 Stimmen 41 Kommentare
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Notify Side conversation recipient through Automations9 Stimmen 5 Kommentare
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Change the order of the comments as an agent when viewing a ticket54 Stimmen 69 Kommentare
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Agent Workspace: Keep content from internal note if changing to public reply42 Stimmen 36 Kommentare
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CC and BCC Fields When Creating Side Conversations via Macros1 Stimme 1 Kommentar
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Feature Request - Ability to edit closed tickets112 Stimmen 87 Kommentare
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Events Based upon Roles/Group0 Stimmen 0 Kommentare
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New Multi-Select Field and Conditional Fields App13 Stimmen 30 Kommentare
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Zendesk View - Tickets Per Page17 Stimmen 11 Kommentare
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Degradation to experience adding internal comments to tickets4 Stimmen 4 Kommentare
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How to make it easier to copy content from internal notes to public replies0 Stimmen 2 Kommentare
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Zendesk's New Interface (Agent Workspace): Internal Note vs Public Reply Beantwortet26 Stimmen 14 Kommentare