Feedback - Ticketing System (Support)

Share feedback or ideas to improve the Zendesk Ticketing System (Support), vote on ideas you like, and hear from other users.

Comment on comments in Facebook threads Beantwortet
- Kirstine Fallingborg
- 13. Mai 2014 07:34
63 Stimmen 60 Kommentare
Support: Restrict Attachments by File Type Beantwortet
- Zac Garcia
- 31. Mai 2019 15:38
28 Stimmen 28 Kommentare
Allow editing of "Your email address" text description on "Submit a request" Beantwortet
- Stephen Clark
- 12. Juli 2017 17:48
1 Stimme 25 Kommentare
Triggers and automations on Whatsapp Beantwortet
- Alan Z.
- 29. September 2020 07:27
9 Stimmen 21 Kommentare
Notification about comment on Article in Guide Beantwortet
- Aleksander Nielsen e-Boks
- 1. Juli 2021 08:31
7 Stimmen 16 Kommentare
Embedding hyperlinks in dynamic content Beantwortet
- Manon Delaune
- 22. Oktober 2018 15:46
30 Stimmen 16 Kommentare
Option to assume as an agent Beantwortet
- Johnny J
- 8. Oktober 2021 13:20
1 Stimme 12 Kommentare
Zendesk's New Interface (Agent Workspace): Internal Note vs Public Reply Beantwortet
- Patrick Sondak
- 6. Oktober 2020 12:31
25 Stimmen 11 Kommentare
Allow requestors to add emails to be CC'd on their support form request Beantwortet
- Lisa
- 10. Januar 2022 19:08
1 Stimme 10 Kommentare
Warm Transfer Chats in Agent Workspace Beantwortet
- Khajik Khajadourian
- 8. September 2021 21:50
6 Stimmen 8 Kommentare
CC Functionality & Notifications Beantwortet
- Justin Near
- 13. April 2022 16:18
0 Stimmen 6 Kommentare
Support chat bubble unnecessary and poorly placed Beantwortet
- Cooper
- 23. Oktober 2021 18:04
2 Stimmen 6 Kommentare
2-Factor authentication for Enduser Beantwortet
- サポートエンジニア
- 22. Februar 2021 09:01
6 Stimmen 6 Kommentare
Unable to send Email addresses with accented characters Beantwortet
- Jacob Bergman
- 3. November 2020 07:33
5 Stimmen 6 Kommentare
Links created when text has number sign Beantwortet
- Brian Hemesath
- 11. Juli 2022 21:38
0 Stimmen 5 Kommentare
Zendesk / Google Chat / Slack? Beantwortet
- Maria | Customer Relations Manager
- 13. April 2022 22:19
0 Stimmen 5 Kommentare
Slack Integration Endpoint API Target Failures Beantwortet
- Ben Wanless
- 21. Mai 2021 20:17
1 Stimme 5 Kommentare
Limited functionality for bulleted and number lists in Support Beantwortet
- Adrian Bishop
- 12. April 2021 08:51
1 Stimme 5 Kommentare
Automatic merging tickets Beantwortet
- MIGUEL DE ORUE
- 21. Januar 2020 16:57
3 Stimmen 5 Kommentare
Click tab to copy ticket ID Beantwortet
- Nils Odlund
- 22. April 2022 08:51
6 Stimmen 4 Kommentare
Bump Bump Solve Issue Beantwortet
- Silas Johnson
- 21. Januar 2022 18:37
0 Stimmen 4 Kommentare
Audit Logs need to be viewable in local time Beantwortet
- Ben Wilcox
- 30. Juni 2021 13:30
2 Stimmen 4 Kommentare
My internal notes are showing up as public replies and nobody at Zendesk is able to help me Beantwortet
- Piggy
- 15. Juni 2022 16:54
0 Stimmen 3 Kommentare
View All Tickets For a Customer Without Clicking Profile Beantwortet
- Iris Keller
- 12. Mai 2022 18:44
1 Stimme 3 Kommentare
Support icon appears over ticketing tools Beantwortet
- Jeffrey Reimers
- 23. Oktober 2021 19:28
0 Stimmen 3 Kommentare
the language preference does not affect custom fields and custom Views Beantwortet
- Jag
- 3. August 2021 19:15
0 Stimmen 3 Kommentare
Feature Request: Disable reply from customer Beantwortet
- Jacob Jellison
- 27. Juli 2021 15:18
1 Stimme 3 Kommentare
visualisation chat Beantwortet
- Premium Plus
- 19. Februar 2021 10:35
0 Stimmen 3 Kommentare
New Agent Workspace - Public / Private Beantwortet
- Ian Morgan
- 1. Oktober 2020 10:29
12 Stimmen 3 Kommentare
Please stop exposing API keys to all admins in webhooks pages [Update: It's a different key!] Beantwortet
- CJ Johnson
- 24. August 2022 23:02
- Bearbeitet
1 Stimme 2 Kommentare

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