Feedback - Ticketing System (Support)

Share feedback or ideas to improve the Zendesk Ticketing System (Support), vote on ideas you like, and hear from other users.

Agreement of New Terms Popup Beantwortet
- admin
- 31. Mai 2023 23:56
0 Stimmen 2 Kommentare
Support: Restrict Attachments by File Type Beantwortet
- Zac Garcia
- 31. Mai 2019 15:38
29 Stimmen 38 Kommentare
2-Factor authentication for Enduser Beantwortet
- サポートエンジニア
- 22. Februar 2021 09:01
12 Stimmen 19 Kommentare
Allow requestors to add emails to be CC'd on their support form request Beantwortet
- Lisa
- 10. Januar 2022 19:08
2 Stimmen 15 Kommentare
Comment Order for end users Beantwortet
- Susan Schneider
- 18. Mai 2023 17:54
0 Stimmen 2 Kommentare
Unable to send Email addresses with accented characters Beantwortet
- Jacob Bergman
- 3. November 2020 07:33
5 Stimmen 7 Kommentare
Tagging based on Satisfaction comments Beantwortet
- Charity Carson
- 13. April 2022 19:03
0 Stimmen 3 Kommentare
Allow editing of "Your email address" text description on "Submit a request" Beantwortet
- Stephen Clark
- 12. Juli 2017 17:48
1 Stimme 30 Kommentare
Feature request - hide or encrypt a ticket title from the web request Beantwortet
- Piotr Bujniewicz
- 13. März 2023 12:27
0 Stimmen 1 Kommentar
Trigger Previews Beantwortet
- Roman Kheruvym
- 20. April 2021 12:02
0 Stimmen 2 Kommentare
Warm Transfer Chats in Agent Workspace Beantwortet
- Khajik Khajadourian
- 8. September 2021 21:50
8 Stimmen 9 Kommentare
Create separate light agent role for different team members Beantwortet
- striimsupport
- 24. Februar 2023 03:07
0 Stimmen 1 Kommentar
New Triggers Beantwortet
- Chandrika Jayaram
- 22. Februar 2023 22:06
0 Stimmen 1 Kommentar
Repeating Field Beantwortet
- Jack Harris
- 7. Februar 2023 21:54
- Bearbeitet
0 Stimmen 3 Kommentare
Embedding hyperlinks in dynamic content Beantwortet
- Manon Delaune
- 22. Oktober 2018 15:46
37 Stimmen 17 Kommentare
Zendesk's New Interface (Agent Workspace): Internal Note vs Public Reply Beantwortet
- Patrick Sondak
- 6. Oktober 2020 12:31
29 Stimmen 14 Kommentare
Interfaz Usuario modo Oscuro Beantwortet
- Gonzalo Cruz
- 24. Januar 2023 22:35
0 Stimmen 1 Kommentar
Adding non-agent CC in Macros Beantwortet
- Steve Rinehart
- 18. April 2019 18:35
41 Stimmen 21 Kommentare
Zendesk / Google Chat / Slack? Beantwortet
- Maria | Customer Relations Manager
- 13. April 2022 22:19
0 Stimmen 6 Kommentare
Hide the dialog box when 2-Factor authentication Beantwortet
- サポートエンジニア
- 22. Februar 2021 09:29
1 Stimme 2 Kommentare
Comment on comments in Facebook threads Beantwortet
- Kirstine Fallingborg
- 13. Mai 2014 07:34
64 Stimmen 62 Kommentare
Click tab to copy ticket ID Beantwortet
- Nils Odlund
- 22. April 2022 08:51
6 Stimmen 5 Kommentare
Limited functionality for bulleted and number lists in Support Beantwortet
- Adrian Bishop
- 12. April 2021 08:51
4 Stimmen 8 Kommentare
Automatic merging tickets Beantwortet
- Miguel Matias
- 21. Januar 2020 16:57
5 Stimmen 7 Kommentare
How can I open a ticket with zendesk support? Beantwortet
- Ray Satiro
- 24. August 2021 02:27
0 Stimmen 8 Kommentare
Option to assume as an agent Beantwortet
- Johnny J
- 8. Oktober 2021 13:20
2 Stimmen 13 Kommentare
Instagram DMs as Tickets instead of Chats Beantwortet
- Lucinda Ung
- 8. November 2021 19:13
5 Stimmen 3 Kommentare
Enabling Zendesk to send emails to corporate emails and distribution list Beantwortet
- Mohit Sanyal
- 7. September 2022 13:57
- Bearbeitet
0 Stimmen 1 Kommentar
More audit log filters Beantwortet
- Gerardo
- 26. Juli 2022 08:02
1 Stimme 2 Kommentare
Please stop exposing API keys to all admins in webhooks pages [Update: It's a different key!] Beantwortet
- CJ Johnson
- 24. August 2022 23:02
- Bearbeitet
1 Stimme 2 Kommentare

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