Feedback - Ticketing System (Support)
Neuer PostShare feedback or ideas to improve the Zendesk Ticketing System (Support), vote on ideas you like, and hear from other users.
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Triggers and automations on Whatsapp Beantwortet9 Stimmen 21 Kommentare
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Option to assume as an agent Beantwortet1 Stimme 12 Kommentare
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Support: Restrict Attachments by File Type Beantwortet28 Stimmen 28 Kommentare
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Zendesk's New Interface (Agent Workspace): Internal Note vs Public Reply Beantwortet25 Stimmen 11 Kommentare
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Notification about comment on Article in Guide Beantwortet7 Stimmen 16 Kommentare
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Tagging based on Satisfaction comments Beantwortet0 Stimmen 2 Kommentare
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Enabling Zendesk to send emails to corporate emails and distribution list Beantwortet0 Stimmen 1 Kommentar
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Unable to send Email addresses with accented characters Beantwortet5 Stimmen 6 Kommentare
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More audit log filters Beantwortet0 Stimmen 2 Kommentare
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Please stop exposing API keys to all admins in webhooks pages [Update: It's a different key!] Beantwortet1 Stimme 2 Kommentare
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Need to show SLA target status in Event Beantwortet0 Stimmen 2 Kommentare
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Loss of colors when copying/pasting Beantwortet0 Stimmen 1 Kommentar
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Links created when text has number sign Beantwortet0 Stimmen 5 Kommentare
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Issues receiving Emails Beantwortet0 Stimmen 1 Kommentar
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Click tab to copy ticket ID Beantwortet6 Stimmen 4 Kommentare
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Translating Internal Notes Beantwortet0 Stimmen 2 Kommentare
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Allow editing of "Your email address" text description on "Submit a request" Beantwortet1 Stimme 25 Kommentare
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CC Functionality & Notifications Beantwortet0 Stimmen 6 Kommentare
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2-Factor authentication for Enduser Beantwortet6 Stimmen 6 Kommentare
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My internal notes are showing up as public replies and nobody at Zendesk is able to help me Beantwortet0 Stimmen 3 Kommentare
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Warm Transfer Chats in Agent Workspace Beantwortet6 Stimmen 8 Kommentare
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Instagram DMs as Tickets instead of Chats Beantwortet4 Stimmen 2 Kommentare
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Text Input Field Beantwortet1 Stimme 2 Kommentare
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Limited functionality for bulleted and number lists in Support Beantwortet1 Stimme 5 Kommentare
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View All Tickets For a Customer Without Clicking Profile Beantwortet1 Stimme 3 Kommentare
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Create/Update User Trigger Beantwortet0 Stimmen 1 Kommentar
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Unmerging users Beantwortet1 Stimme 1 Kommentar
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Zendesk / Google Chat / Slack? Beantwortet0 Stimmen 5 Kommentare
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Bump Bump Solve Issue Beantwortet0 Stimmen 4 Kommentare
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Allow requestors to add emails to be CC'd on their support form request Beantwortet1 Stimme 10 Kommentare