Feedback - Ticketing System (Support)
Neuer PostShare feedback or ideas to improve the Zendesk Ticketing System (Support), vote on ideas you like, and hear from other users.
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Announcing Macros keyboard shortcut - We need your feedback :) Angeheftet1 Stimme 17 Kommentare
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Announcing redesigned @mentions in composer - We need your feedback :) Angeheftet4 Stimmen 10 Kommentare
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Product Feedback Post Template Angeheftet1 Stimme 0 Kommentare
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Product feedback guidelines & how to write a good feedback post Angeheftet0 Stimmen 0 Kommentare
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Service Level Agreements - please share your feedback! Angeheftet Angesagt1 Stimme 29 Kommentare
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Triggers and Automations - please share your feedback. Angeheftet Angesagt0 Stimmen 18 Kommentare
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Add end-user as CC via Trigger or Automation470 Stimmen 509 Kommentare
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[Closed for comments] Add or Edit Tags on Closed tickets336 Stimmen 260 Kommentare
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Add 'Remove cc' trigger/automation action145 Stimmen 186 Kommentare
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New Ticket Desktop Notification142 Stimmen 112 Kommentare
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Preserve Group and Assignee for user-generated follow-up tickets89 Stimmen 102 Kommentare
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Customize search results columns117 Stimmen 98 Kommentare
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Feature Request - Ability to edit closed tickets112 Stimmen 87 Kommentare
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Ticket export tool for End-users (Export tickets by organization)67 Stimmen 85 Kommentare
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Ability to forward emails into an existing ticket52 Stimmen 83 Kommentare
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Automatic Refresh in Views94 Stimmen 76 Kommentare
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Audit Logs52 Stimmen 71 Kommentare
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JIRA integration supports attachments62 Stimmen 70 Kommentare
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Change the order of the comments as an agent when viewing a ticket54 Stimmen 69 Kommentare
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Disable / Un-check 'Create follow-up' option53 Stimmen 68 Kommentare
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"Requester can see this comment" default setting92 Stimmen 67 Kommentare
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Stopping the reopening tickets by a ' Thank you ' response.65 Stimmen 67 Kommentare
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Add categories (subviews, dropdown view) function to Views128 Stimmen 66 Kommentare
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Notify agent if requester email is bounced or rejected78 Stimmen 61 Kommentare
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Link user field with ticket field74 Stimmen 58 Kommentare
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Dashboard "Updates to your tickets" mark checked50 Stimmen 58 Kommentare
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Trigger Conditions: Sender email address45 Stimmen 57 Kommentare
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I should be able to create a view for the tickets I'm CC'd on119 Stimmen 56 Kommentare
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Erase tags59 Stimmen 52 Kommentare
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views should include the condition "subject"88 Stimmen 49 Kommentare