Feedback - Ticketing System (Support)
Neuer PostShare feedback or ideas to improve the Zendesk Ticketing System (Support), vote on ideas you like, and hear from other users.
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Product Feedback Post Template Angeheftet1 Stimme 1 Kommentar
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Product feedback guidelines & how to write a good feedback post Angeheftet0 Stimmen 0 Kommentare
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Service Level Agreements - please share your feedback! Angeheftet Angesagt2 Stimmen 23 Kommentare
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Triggers and Automations - please share your feedback. Angeheftet Angesagt0 Stimmen 18 Kommentare
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Whatsapp templated messages for support tickets8 Stimmen 2 Kommentare
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Add categories (subviews, dropdown view) function to Views110 Stimmen 57 Kommentare
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User Language: alphabetical order (English) + details in ticket profile1 Stimme 0 Kommentare
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Recalculate SLA metric when ticket priority is changed-1 Stimmen 1 Kommentar
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Bulk Edit w/ Macro is Updating unselected Solved Tickets0 Stimmen 1 Kommentar
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Dynamic SLA Reporting0 Stimmen 5 Kommentare
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Please revert the change to the email thread order0 Stimmen 1 Kommentar
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Ticket Details should be sorted newest to oldest0 Stimmen 1 Kommentar
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Required fields are not really REQUIRED1 Stimme 9 Kommentare
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Need feedback on the release of a Markdown enhancement in Agent Workspace4 Stimmen 19 Kommentare
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Feature request: ability to set text inputs on custom form fields through macros.17 Stimmen 8 Kommentare
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Ability to print ticket without internal note/comment38 Stimmen 40 Kommentare
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UX Improvements - a collection4 Stimmen 9 Kommentare
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Recover (soft) deleted user16 Stimmen 11 Kommentare
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Role Permissions for Groups and Organizations30 Stimmen 25 Kommentare
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Disable / Un-check 'Create follow-up' option49 Stimmen 66 Kommentare
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Feature Request: 'Follower's as one of the condition when creating views1 Stimme 1 Kommentar
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Native Read Receipts1 Stimme 0 Kommentare
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Enable WYSIWYG formatting & HTML link pasting for messages3 Stimmen 4 Kommentare
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Ticket export tool for End-users (Export tickets by organization)65 Stimmen 73 Kommentare
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Feature Request: Flag Macros that needs adjustments0 Stimmen 0 Kommentare
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I should be able to create a view for the tickets I'm CC'd on104 Stimmen 49 Kommentare
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Agent workspace transfer group1 Stimme 1 Kommentar
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Feature Request: Brandable Welcome, Verification and Change Password Mails8 Stimmen 11 Kommentare
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Feature Request: HTML or Rich Text Editor for Signatures18 Stimmen 12 Kommentare