Feedback - Ticketing System (Support)
Neuer PostShare feedback or ideas to improve the Zendesk Ticketing System (Support), vote on ideas you like, and hear from other users.
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Announcing Macros keyboard shortcut - We need your feedback :) Angeheftet1 Stimme 17 Kommentare
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Announcing redesigned @mentions in composer - We need your feedback :) Angeheftet4 Stimmen 10 Kommentare
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Product Feedback Post Template Angeheftet1 Stimme 0 Kommentare
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Product feedback guidelines & how to write a good feedback post Angeheftet0 Stimmen 0 Kommentare
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Service Level Agreements - please share your feedback! Angeheftet Angesagt1 Stimme 29 Kommentare
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Triggers and Automations - please share your feedback. Angeheftet Angesagt0 Stimmen 18 Kommentare
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Feature request: Rich text formatting and inline images in the web form7 Stimmen 2 Kommentare
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Merge ticket as side conversation3 Stimmen 7 Kommentare
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Adding Trigger, Macro and Automation Functionality to Side Conversations0 Stimmen 0 Kommentare
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Add end-user as CC via Trigger or Automation471 Stimmen 510 Kommentare
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Trigger Condition Request for "status" is "deleted"4 Stimmen 11 Kommentare
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Feature to be able to select multiple tickets to open at once0 Stimmen 0 Kommentare
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Zendesk Jira ticketing improvement0 Stimmen 1 Kommentar
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Zendesk Support for JIRA: Limit Zendesk Support to allowed projects only8 Stimmen 5 Kommentare
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Integration with Hubspot - Tickets alerts to Hubspot companies6 Stimmen 6 Kommentare
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Agent Workspace: Keep content from internal note if changing to public reply44 Stimmen 41 Kommentare
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Show ALL Inteactions3 Stimmen 0 Kommentare
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Show the actual total tickets in the user info panel, not just non-archived.2 Stimmen 3 Kommentare
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views should include the condition "subject"89 Stimmen 50 Kommentare
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autofill behavior for adding users to public reply0 Stimmen 0 Kommentare
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Feature request: Allow for bulk updating of macro groups/content8 Stimmen 4 Kommentare
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Suspended Tickets View Improvements33 Stimmen 13 Kommentare
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More options for tickets access / Tickets Accessibility options1 Stimme 0 Kommentare
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customer context view: customize fields and allow links0 Stimmen 1 Kommentar
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Show ticket title in tab, not requester name87 Stimmen 52 Kommentare
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About the timestamp on ticket comments5 Stimmen 5 Kommentare
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Why do Zendesk support make it so hard?2 Stimmen 1 Kommentar
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Bring back email/phone support - nobody likes Z Bot9 Stimmen 3 Kommentare