Feedback - Ticketing System (Support)
Neuer PostShare feedback or ideas to improve the Zendesk Ticketing System (Support), vote on ideas you like, and hear from other users.
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Triggers & Automations - We want your feedback! Angeheftet Angesagt6 Stimmen 5 Kommentare
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Announcing Macros keyboard shortcut - We need your feedback :) Angeheftet2 Stimmen 17 Kommentare
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Announcing redesigned @mentions in composer - We need your feedback :) Angeheftet4 Stimmen 10 Kommentare
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Product Feedback Post Template Angeheftet2 Stimmen 0 Kommentare
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Product feedback guidelines & how to write a good feedback post Angeheftet0 Stimmen 0 Kommentare
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Service Level Agreements - please share your feedback! Angeheftet Angesagt3 Stimmen 31 Kommentare
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Add end-user as CC via Trigger or Automation474 Stimmen 512 Kommentare
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[Closed for comments] Add or Edit Tags on Closed tickets339 Stimmen 260 Kommentare
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Add 'Remove cc' trigger/automation action145 Stimmen 186 Kommentare
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New Ticket Desktop Notification142 Stimmen 112 Kommentare
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Add categories (subviews, dropdown view) function to Views133 Stimmen 67 Kommentare
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I should be able to create a view for the tickets I'm CC'd on124 Stimmen 63 Kommentare
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Feature Request - Ability to edit closed tickets122 Stimmen 111 Kommentare
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Customize search results columns119 Stimmen 100 Kommentare
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Show ticket title in tab, not requester name110 Stimmen 67 Kommentare
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Automatic Refresh in Views98 Stimmen 85 Kommentare
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"Requester can see this comment" default setting92 Stimmen 67 Kommentare
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Preserve Group and Assignee for user-generated follow-up tickets90 Stimmen 103 Kommentare
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views should include the condition "subject"89 Stimmen 50 Kommentare
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Notify agent if requester email is bounced or rejected81 Stimmen 63 Kommentare
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Link user field with ticket field74 Stimmen 58 Kommentare
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Deactivate field values instead of deleting them71 Stimmen 33 Kommentare
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Ticket export tool for End-users (Export tickets by organization)69 Stimmen 87 Kommentare
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Stopping the reopening tickets by a ' Thank you ' response.65 Stimmen 67 Kommentare
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Change the order of the comments as an agent when viewing a ticket64 Stimmen 78 Kommentare
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JIRA integration supports attachments64 Stimmen 70 Kommentare
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Feature request: Unmerge tickets due to GDPR62 Stimmen 36 Kommentare
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Erase tags59 Stimmen 53 Kommentare
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Agent Workspace: Keep content from internal note if changing to public reply54 Stimmen 45 Kommentare
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Disable / Un-check 'Create follow-up' option54 Stimmen 70 Kommentare