Feedback - Ticketing System (Support)

Share feedback or ideas to improve the Zendesk Ticketing System (Support), vote on ideas you like, and hear from other users.

Use Followers as VIEW parameter conditions Geplant
- Thomas (internalnote.com)
- Community Moderator
- 21. Oktober 2019 06:48
86 Stimmen 49 Kommentare
Customize search results columns Geplant
- Nekotia Jones
- 13. Juli 2017 16:36
122 Stimmen 103 Kommentare
Multi-select in user profiles & organizations Geplant
- Pedro Rodrigues
- 9. Mai 2019 14:12
32 Stimmen 32 Kommentare
SMTP Email delivery method Geplant
- Anghor
- 4. Februar 2016 15:24
53 Stimmen 52 Kommentare
SLA for agent-created tickets Geplant
- Piia Riikonen
- 30. September 2021 07:36
21 Stimmen 20 Kommentare
Prioritize Bounced Email Notification Geplant
- StephanieSmith
- 6. April 2017 18:19
93 Stimmen 66 Kommentare
SLA policy based on Status of ticket Geplant
- Gerardo
- 29. September 2021 08:20
6 Stimmen 1 Kommentar
Product feedback: access to suspended tickets Geplant
- Anastasia Kachanova
- 16. Januar 2023 10:59
2 Stimmen 4 Kommentare
Allow admins to view agent macros Geplant
- Adam Borzecki
- 16. Januar 2020 19:11
24 Stimmen 17 Kommentare
Private Groups (Support) - Access to Suspended Tickets view Geplant
- Oleg Sakharov
- 27. Juli 2022 11:58
7 Stimmen 9 Kommentare
Restricting tickets visibility to Brand Geplant
- Pedro Rodrigues
- 17. Oktober 2018 15:45
48 Stimmen 38 Kommentare
Views limitation Geplant
- Polyglot Group
- 14. Januar 2020 01:34
119 Stimmen 123 Kommentare
Reporting - Skipped tickets within the "play-mode" Geplant
- Christoph Alexander Theodor Zwanzig
- 5. Mai 2017 11:25
73 Stimmen 35 Kommentare
SLAs should work properly with social messaging and Talk lines! Geplant
- Neill Shurville
- 12. Juli 2022 12:45
3 Stimmen 5 Kommentare
WhatsApp SLAs Geplant
- WhatsApp Connector
- 6. Oktober 2021 08:01
3 Stimmen 15 Kommentare
Disable the Default Organisations Feature Geplant
- Craig Obee
- 19. Januar 2021 17:20
4 Stimmen 7 Kommentare
Triggers and automations on Whatsapp Geplant
- Alan Z.
- 29. September 2020 07:27
12 Stimmen 24 Kommentare
Round Robin assignment Geplant
- David Jacobson
- 28. Mai 2009 14:28
84 Stimmen 136 Kommentare
SLA based on internal notes Geplant
- Miriam Rothschild
- 23. Februar 2017 17:21
43 Stimmen 36 Kommentare
SLA Alerting in Minutes Geplant
- Celia Cottle
- 1. September 2015 17:52
65 Stimmen 73 Kommentare
Mobile App Side Conversations Geplant
- Centribal Centribal
- 12. Dezember 2018 16:08
20 Stimmen 34 Kommentare
Improved search for deleted tickets Geplant
- Richard
- 28. Januar 2019 07:52
8 Stimmen 11 Kommentare
Prioritisation for Skills in Skills Based Routing Geplant
- Sally
- 7. Juli 2020 14:23
4 Stimmen 4 Kommentare
Does Zendesk Support OpenID Connect? Geplant
- Ryan Vogel
- 18. Mai 2017 19:54
8 Stimmen 39 Kommentare
WhatsApp Automatic Satisfaction Survey Geplant
- Victor
- 8. Oktober 2021 17:53
1 Stimme 9 Kommentare
Functionality to pause an SLA Geplant
- Andrew Goetz
- 12. Dezember 2017 17:11
36 Stimmen 54 Kommentare
SLA full resolution time and impending breach color change. Geplant
- Coilin Walsh
- 27. September 2017 18:47
14 Stimmen 20 Kommentare
feature request: cc function on side conversations Geplant
- 杉山潤
- 16. September 2020 23:44
16 Stimmen 13 Kommentare
Do a search from within a View and keep that search limited to the tickets within that View Geplant
- Heather Rommel
- Community Moderator
- 18. August 2021 18:59
10 Stimmen 5 Kommentare
How to view a list of all Organizations, with the Organization fields as the columns? Geplant
- Andrew Hood
- 2. März 2015 17:07
17 Stimmen 35 Kommentare

Sie haben nicht gefunden, wonach Sie suchten?