Vor Kurzem aufgerufene Suchen

Keine vor kurzem aufgerufene Suchen

Feedback - Ticketing system (Support)

Share your feedback, ideas and experiences related to the use of our ticketing system (Support).

Neuer Post
Alle anzeigen
    Nach neuester Aktivität sortieren
      Feature Request: Notification Update Increments Must Be In Minutes
      Feature Request Summary:  We require tickets that have been updated by customers to notify our agents in increments of ...

      Gepostet 25. Aug. 2021 · Nathan Anderson

      2

      Follower

      3

      Stimmen

      0

      Kommentare

      Increase View conditions
      Hi Team Can we look at increasing the ticket conditions to set Views? Some basic options like Requested date , Solved D...

      Gepostet 19. Aug. 2021 · NIkita Kadri

      2

      Follower

      3

      Stimmen

      0

      Kommentare

      ログインダイアログの「アカウント登録」リンク
      要望です。 ログインダイアログはシステム一意で、「アカウント登録」リンクのみ削除する方法はないとZendeskサポートの方より回答をいただきましたが、「誰でもチケットを送信可能」を有効にした状態で、サインインのダイアログから「アカウント登...

      Gepostet 05. Aug. 2021 · 青木 英樹

      2

      Follower

      0

      Stimmen

      0

      Kommentare

      Restart all counters and data
      Hi, I would like to know if it is possible to restart all counters and data.  I used the account to make tests and i wa...

      Gepostet 21. Mai 2021 · Daniel Castro

      2

      Follower

      0

      Stimmen

      0

      Kommentare

      Agent Handover bot chat
      Agent can see bot chat or not How to  Agent handover bot chat (Conversation not transfer to agent)

      Gepostet 26. Juli 2021 · GUNPUNNEE G

      1

      Follower

      0

      Stimmen

      0

      Kommentare

      Customer should only see articels of the group he`s submitting the ticket to
      Dear Zendesk, unfortunately our customers also see the suggestions for articles of other groups during ticket submissio...

      Gepostet 09. Aug. 2021 · Florentin Brendler

      2

      Follower

      0

      Stimmen

      0

      Kommentare

      Tag - renommer un tag rétroactivement
      Bonjour, Nous avons changé notre nomenclature de tags et souhaiterions pouvoir renommer certains tags de manière rétroa...

      Gepostet 17. Aug. 2021 · Lizzie Jais

      1

      Follower

      0

      Stimmen

      0

      Kommentare

      Invitation email fails
      Hi , about API created users ,how can we add admin's name to CC list when sending invitation email to end user. Or some ...

      Gepostet 20. Aug. 2021 · Meri Aydinyan

      1

      Follower

      0

      Stimmen

      0

      Kommentare

      New section for Admin Center feedback
      Hi all, My name is Phil Grove and I am a Product Manager here at Zendesk. I look after Admin Center and I wanted to let...

      Gepostet 23. Aug. 2021 · Phil Grove

      1

      Follower

      0

      Stimmen

      0

      Kommentare

      Side conversations - Uploading large attachments
      Hello, When uploading a large attachment in a side conversation, there is no indication that the file is uploading . Th...

      Gepostet 26. Aug. 2021 · Daniella Gotsi

      1

      Follower

      0

      Stimmen

      0

      Kommentare